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Document confidentiel et propriété d’Elan Cité. Ne peut être communiqué à une entité tierce sans autorisation préalable.
IX.
CHART OF SYMPTOMS/SOLUTIONS
Evolis Solution’s possible failures and unexpected performances can be limited and
fixed using the following chart of symptoms / solutions. Unidentified and/or
unfixed failures shall be reported to our Technical Service for assistance.
Tooling required:
Symptoms
Potential causes
Parts concerned
Absence of display
Power supply
Batteries / Plugs / Solar Panel
Solutions
1. Turn the dial switch on Off then On and check the auto test on both displays : speed and messages
2. Try a connection on Evocom either via USB or Bluetooth
3. Check if the spy mode is activated on Evocom
4. Control the power supply of the Evolis Solution by checking the battery terminals voltage, solar
panel, main supply 220V
5. Check the primary fuse located in the battery compartment. (page 11 of the manual)
6. Check the external mobile plugs condition (PNC16 or plugs male/female)
Symptoms
Causes
Sections
Late vehicle detection
Installation / utilization
Topography / configuration / setup
Solutions
1. Check the installation of the device (see page 8/9)
2. Check the setup of the device on Evocom (see configuration table page 7 of the manual)
3. Move the device to another location if the current one is not conform to our recommendations
Symptoms
Causes
Sections
Display of a tricolored square
Battery level
Batteries / Plugs / Solar panel
Solutions
1. Check the battery terminals voltage (if < à 11,1V replace the battery)
2. Wrong connection of the battery cables, plugs or solar panel
3. Check the external mobile plugs condition (PNC16 or plugs male/female)
4. High traffic volume, use a second battery
5. Low solar panel power, check if the panel is not in a shaded area, covered with dust, …
6. Try a connection on Evocom either via USB or Bluetooth to reduce the power consumption of the
display
