EKO K65USW, Instruction Manual

Page: 92 / 104

92
TROUBLESHOOTING PC CONNETION ISSUES
PC connection issues
1. Press button on your remote control and select Home Dashboard.
2. Select Edit in the upper right corner of Home Dashboard.
- In the Edit mode, set the icon of the HDMI terminal connected to the PC
to PC to apply the video and aspect ratio settings that are aligned
with the PC.
- To connect a different device to the same input terminal, you need to set
the icon again because the settings of the Edit icon will not be
automatically restored.
The screen remains blank after it is connected to a PC.
1. Check that the PC is properly connected to the TV.
2. Turn the TV off and back on using the remote control.
3. Restart the PC with the TV on.
- Make sure that the output resolution set on the PC is set to the HDMI-PC
supported resolution of the TV.
- To use dual monitors, check that the PC or notebook supports
dual-monitor mode.
- Reconnect the HDMI cable.
- If you have connected the RGB output port of your PC to the
HDMI IN of your TV, you need an RGB to HDMI gender.
- You will not see anything on the screen if you use an HDMI to
RGB gender.
The screen is not fully shown or is lopsided when connected to a PC.
1. Set the PC’s resolution to one supported by the TV.
For more information, see Being Aware of the Information
Supported Resolution :
HDMI-PC in User Guide.
2. Set the connected HDMI device’s name to PC.
3. Press button on your remote control and select Home Dashboard.
4. Select Edit in the upper right corner. Change the icon of the HDMI
port connected to Inputs to PC and select Save.
The sound does not play when the PC is connected with an HDMI cable.
Set TV as the default device in Sound > Playback in Control Panel of PC settings.
Consult your manufacturer on whether your graphics card supports HDMI audio
output.
TROUBLESHOOTING (Cont.)