9
9
Troubleshooting
Please read all installation instructions carefully.
After reviewing the following tips, if you are unable to solve
a problem, please contact customer service for additional
assistance
Fan not reponding to remote control
• Check that all wire connections are secure and made as instructed.
• Verify that power is on and reaching the receiver by a voltmeter.
• Verify that controller batteries are installed with proper polarity as
indicated inside the battery cover
Fan makes repetitive ticking noise
• Check for obstructions in the rotor path.
• Make sure mounting hardware at the ceiling is secure.
• Make sure all other hardware and blade attachments are tight.
•
Give fan adequate "Break in Period" of several hours to several
days then repeat steps above.
Light does not work
• Check wire connections at ceiling and receiver.
•
Confirm that LED wire leads and terminal block are properly
connected to the LED board.
Fan makes humming noise
• Be sure you are using the control set supplied with your fan
•
Make sure all fittings are firmly secured. Loose parts will often
cause vibrational noise or humming. Removal and re-attachment
can sometimes remedy such resonant vibrational noise.
Fan woobles
• Make sure the mounting plate and hardware at the ceiling are
secure and firmly fastened. If necessary, use the wood screws
provided to further secure the outlet box to the joist.
• Carefully lower motor housing and verify that the mounting plate is
secure to the outlet box, screws are tight.