ITS Partner O.B.S S.L. Av. Cerdanyola 79-81 Local C
08172 Sant Cugat of the Vallés Barcelona (Spain)
49
TR 1300 USER MANUAL
FAQ.
I can't access the equipment: We perform a factory reset to the equipment. We connect by ethernet
and verify that we can ping your default IP, the 192.168.188.253. In case of not being able to check if we
have well configured the IP of our PC. Go to the
section.
Can the LED be turned off? It is not possible to turn off the LED.
The LED shines dimly and I can't connect to the internet: Perform a factory reset to the computer I
have tried to navigate with the default SSID, the AP_EK_... if you are unable to call the support phone
number 93 583 95 43.
I configure the Repeater mode and I have no connection with the internet: Check if the P2P is
activated, in case of being activated disable it and fly try the connection.
I configure the WISP mode and I have no connection with the internet: Check if the P2P is activated, in
case of being activated disable it and fly try the connection.
Devices connect to WI-FI and disconnect continuously: Access the computer and verify how
intensively they have connected. You can see this value in the window that will open if you click on
the "#of "#Customers: X" in the Home: Status part, within the Wi-Fi that is connected 2.4Ghz or 5Ghz.
I do not know if I have the latest version of FW: Check the latest version that is on our WEBSITE in the
part of Software, Wi-Fi,
