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Our products are warranted against defects of materials and
quality for a period of 24 months, starting with the date of delivery
to the end-user. During this period, products will be repaired
or have parts replaced at our discretion, provided that 1) the
product is returned to the agent from whom it was purchased;
2) the product has been purchased by the end-user and has not
been used for commercial purposes; 3) the product has not been
misused, handled carelessly, or used in a manner other than the
way described in the instructions manual. This warranty does not
confer rights other than those expressly set out above and does not
cover any claims for consequential loss or damage. This warranty
is offered as an extra benefit and does not affect your statutory
rights as a consumer. This warranty is voided if the product
comes in contact with aggressive UV additives or other improper
liquids. EK water blocks are sealed with a warranty-voiding circular
label, proving the water block has withstood a pressure leak test.
Removing the label will void the leak-free guarantee, but not the
guarantee on the product itself. Any other RMA issues can be
reported to EK Customer Support at
www.ekwb.com/support
for further analysis.
WARRANTY