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Eircom advantage D3, User Manual

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Eircom advantage D3 User Manual Download Page 23

                     eircom

 

advantage

 executive

 

phone D3 user guide

      

  

 

 

23 

 
 

4.2.32 Using the CONFERENCE Key:   

 
The executive system phone by default will have  a 

CONFERENCE

 key programmed.  

 

•

 

Pressing the 

CONFERENCE

 key will establish a conference between a held call and the call in 

progress  

•

 

While the conference is in progress, the LED of the 

CONFERENCE 

key will be lit  

•

 

Pressing the 

CONFERENCE 

key while the LED is lit will terminate the conference and establish 

a two-party call with the second party while putting the first call into Hold 

 

 

4.2.33 To Divert Incoming Calls   

 
Incoming calls to an executive system phone can be diverted at various stages in the call and to 
various destinations as shown below - 
 

 

Type Of Divert

 

   

           

Destinations

 

 

 

 

 

 

- Divert to an Extension 

Divert All Calls   

 

 

- Divert to Voice Mail 

Divert On Busy   

 

 

- Divert to External Number 

Divert On No Answer 

 

  

  (Not available for Divert On Busy) 

                                                                   Divert to an Entry in the Common/Personal Address Book 
                                                                .  (Not available for Divert On Busy). 
 

Note:

  If there are no entries in the Address Books, these options will not be displayed. 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for advantage D3

Page 1: ...eircom advantage executive phone programming guide 1 eircom advantage executive phone D3 user guide...

Page 2: ...cifications subject to change without notice Facilities described may or may not be supported by your network eircom advantage is the registered trademark of eircom business systems This documentation...

Page 3: ...4 2 18 Abandoning a call on Hold 16 4 2 19 Transferring a Call 17 4 2 20 Parking a Call using the mouse keys 17 4 2 21 Parking a Call using the PARK key 17 4 2 22 Parking a Call using the Park code 18...

Page 4: ...To Modify an existing entry in the Personal Address book 38 4 2 62 To delete an entry in the Personal Address Book 39 4 2 63 Programming the Common Address Book 40 4 2 64 To enter the Common Address...

Page 5: ...elephone has a 4 line 20 character backlit display and associated navigation keys which guide the user through the use and programming of the system and of the phone 4 1 1 Display Display prompts prov...

Page 6: ...ixed function keys cannot be altered Programmable Function Keys The factory settings of these keys are set as 6 LINE KEYS 6 EXTENSION KEYS 2 SPEED DIAL KEYS CONFERENCE and PICK UP Fixed Function Keys...

Page 7: ...Throughout this and the following sections the function of the left and right navigation keys will be shown in brackets e g Menus The fixed function keys will be shown in bold e g SPEAKER Note At inst...

Page 8: ...l call using Off hook dialling 1 1 2 5 S a t 0 7 1 2 0 2 E x t e n s i o n 1 5 M e n u s P h o n e B k I n t e r n a l D i a l l i n g O p t i o n s C a n c e l E x t n 1 8 R i n g i n g O p t i o n s...

Page 9: ...lled will be shown on the third line of the display The user can delete the last digit by pressing the left mouse key Delete To initiate the call press Dial or pick up the handset or press the SPEAKER...

Page 10: ...an internal call using an extension key simply press the function key programmed for the extension you wish to ring The display will show the ringing party on the first line and the extension key LED...

Page 11: ...can be programmed from the eircom business systems remote maintenance centre Extension List Gives access to internal extensions and groups 1 1 2 5 F r i 0 7 1 2 0 2 E x t e n s i o n 1 5 M e n u s P h...

Page 12: ...t The required number can be dialled and the display will show the status of the call The call can be ended at any time by either replacing the handset pressing the ON HOOK key or Endcall key With the...

Page 13: ...n a l A d d r B o o k C o m m o n A d d r e s s B o o k E x t e n s i o n L i s t S e l e c t E x i t S e a r c h _ A N D R E W D A V E M S e l e c t B a c k Note The Phone Book function may also be...

Page 14: ...elect a line and redial the number Pressing the REDIAL key with the handset off hook or with the handsfree mode activated automatically selects a line and redials the last number D i a l l e d N u m b...

Page 15: ...key The LED of the HOLD key will light up The LED of the function key of the held party will flash Alternatively the user can press the Options mouse key and select Place Call On Hold The call has be...

Page 16: ...Make a second call e g an internal call to extension 18 Once connected this call can also be put on hold using any of the methods already described Internal dial tone is heard and the display shows th...

Page 17: ...call 4 2 21 Parking a Call using the PARK key J o h n S m i t h 0 0 0 2 3 5 O p t i o n s E n d C a l l J o h n S m i t h P a r k e d O n L i n e 3 O p t i o n s N e w C a l l Note The PARK key LED w...

Page 18: ...1 5 M e n u s U n P a r k P a r k e d C a l l L i s t E x t n 1 6 S e l e c t C a n c e l Press key until the Unpark option appears at the bottom right of the display Press the UnPark key the display...

Page 19: ...or lost in the PARK state there is a programmable timer that sets the maximum time a call can be parked on the system By default this is set at 180 seconds E x t n 1 6 R e t u r n i n g F r o m P a r...

Page 20: ...an be paged by other extensions 4 2 28 Answering Page calls E x t n 1 5 P a g i n g O p t i o n s A n s w e r E x t n 1 5 0 0 0 0 1 4 O p t i o n s E n d c a l l The originating user can disconnect fr...

Page 21: ...programmed by default and a call can be picked up by pressing this key If more than one extension is ringing the list of ringing extensions will appear on the display Press the key until the right key...

Page 22: ...Place the call on hold by pressing the HOLD key Dial the number to initiate the second call e g internal extension 13 When connected to the second party press the Options key Use the keys to scroll a...

Page 23: ...and establish a two party call with the second party while putting the first call into Hold 4 2 33 To Divert Incoming Calls Incoming calls to an executive system phone can be diverted at various stag...

Page 24: ...he LED will be extinguished Select Extension List from options The list of internal extensions will appear on the display Use the keys to scroll to the extension that is to receive the diverted call P...

Page 25: ...ar on the display Enter the letters of the name to be found The display will show all entries beginning with those letters Scroll through the entries using the keys Press Select when the curser is poi...

Page 26: ...ging the extension that are not answered within a pre defined time will be diverted to the selected number To cancel the diversion Press the Menu key when the executive system phone is idle Select Cal...

Page 27: ...enu key when the System Phone is idle Select Call Diversion Use the keys to scroll through the options Press the Select key when the Divert On Busy option is reached The current setting will be ticked...

Page 28: ...third line of the display and the normal idle display will be shown again 4 2 42 To view an entry in the missed call list 1 1 2 5 F r i 0 7 1 2 0 2 E x t e n s i o n 1 5 M i s s e d C a l l s 0 1 M e...

Page 29: ...0 2 J o h n W S e l e c t E x i t To call back a missed call when the third line of the display indicates that a call was missed Press the MESSAGE Key Use the keys to select the required entry from t...

Page 30: ...6 6 7 7 7 1 3 0 2 J o h n W S e l e c t E x i t To Store a missed call to the personal address book when the third line of the display indicates that a call was missed Press the MESSAGE key Use the ke...

Page 31: ...C a l l L i s t S e l e c t B a c k To enter the Missed Calls list when there are no new missed calls Press the Menus key Use the keys to move to the List of Calls option Press the Select key Use the...

Page 32: ...l e c t A n s w e r E x t n 1 2 R i n g i n g S e l e c t C a n c e l Note If the executive system phone has a CALLBACK key programmed pressing this key once while hearing busy tone while calling anot...

Page 33: ...trude on the call 4 2 52 Day Night Changeover The system can be programmed so that incoming calls ring different extensions or groups of extensions at different times of the day e g after hours all ca...

Page 34: ...has been assigned to the user of that extension The level of access defines the types of call the user is permitted to make e g internal calls only internal and external local calls only etc The eirco...

Page 35: ...d e d B a c k ROAMING Key If one of the function keys has been programmed as a ROAMING key pressing this key will initiate Roaming PIN log in and the user will be prompted to input a user number and...

Page 36: ...l e c t B a c k E n t e r N u m b e r 6 9 6 6 7 7 7 1 3 N e x t D e l e t e E n t e r N a m e M i k e M _ N e x t D e l e t e To Enter the Personal Address Book Press the Menus key Press the Select k...

Page 37: ...e d R e s t r i c t e d S e l e c t B a c k By default the CLI option is set to Presented To program the advanced options for a personal address book entry Enter the personal address book and enter th...

Page 38: ...7 8 9 0 E x t e r n a l 9 S e l e c t B a c k To modify an existing entry in the personal address book Enter the personal address book as previously described Use the the keys to select Modify Entry...

Page 39: ...3 4 5 6 7 N o Y e s To delete a personal address book entry Enter the personal address book as previously described Use the the keys to select Delete Entry and press the Select key Only codes which h...

Page 40: ...the system Note Programming the Common Address Book can only be done by the system administrator at an extension programmed for operator functionality Default Extension 11 or by the installer 4 2 64 T...

Page 41: ...ess the Select key to access the entry The attributes that can be edited are Name Number External CLI Function Key To create a new entry With the cursor pointing at New Entry press Select Although not...

Page 42: ...E n t r y A N D R E W 1 2 3 4 5 6 7 N o Y e s Only codes which have numbers assigned to them will be shown on the list Use the keys to scroll to the required entry e g code 4002 Press the Delete key T...

Page 43: ...Or Press the Options key to go into the menu and press Endcall Note 1 It is not possible to put the call on hold While the door is being opened the call can be cleared and the System Phone will retur...

Page 44: ...tension 99 Call Back at busy tone 5 Intrude at busy tone 79 07 07 04 USER PROGRAMMING OPTIONS CODES Divert All Calls to an Extension 21 Extn No Divert All Calls to Voice Mail 21 99 Divert All Calls to...

Page 45: ...Volume Headset Volume LCD Contrast Change Language Define Function Keys Keypad Tones Phone Software Receive Page Calls Show Number Change PIN Code Redefine Keys 01 Fn Key 01 02 Fn Key 02 03 Redial Las...

Page 46: ...hone Settings Press the Select key A list of settings will be displayed The volume is adjusted in steps of 5 Each step is represented by a character position on the second line of the display and the...

Page 47: ...p down arrow keys to adjust the volume As the volume is altered a short burst of tone will be heard to demonstrate the new volume setting Press the Select key to set the new volume level the display w...

Page 48: ...just the contrast setting As the contrast is altered the characters on the display will appear darker or lighter Press the Select key to set the new volume level the display will automatically return...

Page 49: ...rked by a tick There are 16 function keys on the Executive System Phone situated to the right of the handset These keys are factory programmed as line keys extension keys speed dial keys and functions...

Page 50: ...en the cursor is alongside the key to be redefined The display will list the programmable functions available to the extension Use the keys to scroll to the required function Press the Select key The...

Page 51: ...to the Phone Settings menu 4 3 13 Receive Page Call R e c e i v e P a g e C a l l E n a b l e d D i s a b l e d S e l e c t B a c k Use the up down arrow keys to choose between the enable or disable...

Page 52: ...c k Use the up down arrow keys to choose between the enable or disable options To set the desired option Press the Select key Press the Back key to return to the Phone Settings menu The system Phone u...

Page 53: ...ve 4 digit number e g 1234 9123 Any PIN code that consists of the same 4 digits e g 1111 4444 PIN codes are used when accessing voicemail boxes To change the PIN code Select Change Pin Code from the P...

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