GB
- 20 -
Warranty provisions
iSC GmbH or the DIY store where you made you purchase guarantees the repair of defects or replace-
ment of the equipment in accordance with the overview below. Statutory guarantee claims are una
ff
ec-
ted.
Category
Example
Warranty
Defect with regard to material or
construction
24 months
Wear parts*
Combination nozzle, crevice
nozzle, upholstery nozzle,
electric tool adapter, etc.
6 months
Consumables*
Pleated
fi
lter, foam
fi
lter, dirt
bag, additional
fi
lter, etc.
Warranty only in case of an im-
mediate defect (24 hours after
purchase / date on the bill)
Missing parts
5 work days
* Not necessarily included in the scope of delivery!
For consumables, wear parts and missing parts iSC GmbH guarantees the correction of defects or a
new delivery only if the defect is reported within 24 hours (consumables), 5 work days (missing parts) or
6 months (wear parts) after purchase and the purchase date is veri
fi
ed with the bill.
In case of defects concerning the material or construction, we kindly request you to submit the equip-
ment together with the fully completed warranty card supplied with the equipment. It is important that
you enter an exact description of the defect.
To do so, answer the following questions:
•
Did the equipment work at all or was it defective from the beginning?
•
Did you notice anything (symptom or defect) prior to the failure?
•
What malfunction does the equipment have in your opinion (main symptom)?
Describe this malfunction.
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