EGT EGT-300, User Manual

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16
Check out before requesting help and reporting product failure.
Before calling customer’s support, check the following and if you still need help
please contact customer support.
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※
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Trouble Shooting Chart
Symptoms Causes Measures to Be Taken
Significantly less water
comes out
Cold water shut o
ff
valve
not fully open
Power adapter not fully
installed
Power adapter not fully
installed
Damaged Blue LED
Fitting and parts are not
firmly connected
Filter life is ended or filter
is clogged
No lights in the
display
Significantly less
Hydrogen Rich water
comes out
Water leaks from
machine
Bubble in the water
Strange working
sound
Water tastes and smell
strange
• Make sure all shut o
ff
valves are fully
opened
• Replace the filter
• Replace filter
• Shut o
ff
adapter valve and unplugged.
Contact your dealer or customer support
Filter life is ended or filter
is clogged
Filter life is ended or filter
is clogged
Long term unused
If water pressure is low • Is not crimped or bent
• Make sure power adapter is fully installed
in back of electronic module and plug is
completely installed in outlet
• It is broken. Contact your dealer or
customer support. Without led light,
water still comes out from spigot
• Make sure power adapter is fully installed
in back of electronic module and plug is
completely installed in outlet
• Shut o ff
adapter valve and unplugged.
Refer to replace filter and open side panel,
Check the leakage point
• Shut o
ff
adapter valve and contact
your dealer or customer support
Filter is not sealed properly
Hydrogen Bubble
• Check where the filter is installed and
contact your dealer or customer support
• Will disappear soon
Less drain water when First
time use
Operating sound, Hydrogen
generating sound
• Drain 10 liters out from machine
• This is normal
• Replace the filter or drain 10 liters out
from machine
If water comes out from
O outlet hole
2