Remedying malfunctions
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5
Remedying malfunctions
5.1
Malfunctions that are shown when using the optional EFOY
Bluetooth Adapter BT2 with the EFOY App
Messages appear in the EFOY App in the event of interruptions and malfunctions. There
you will find instructions on how you can remedy the malfunction.
5.2
Malfunctions not indicated by messages
Error
Possible cause
Remedy
The EFOY lithium
battery has no
voltage
The battery is in sleep mode
Put the battery in the
operating mode using the
activator or the charger
The battery is in deep
discharge protection mode
Charge the battery
The battery is incorrectly
connected or defective
Check the contacts, polarity
and cable
The battery cannot
be charged
Excessive charging current
(see data sheet)
Reduce the charging current
The battery is too warm
(> 45 °C)
Ensure a cooler ambient
temperature
For temperatures below 0 °C:
charging current too low or
heating element defective
If charging with an EFOY fuel
cell: contact the
EFOY hotline
Increase the charging
current
The battery is already fully
charged (100% SOC)
Battery is defective
Check the contacts, polarity
and cable
The battery cannot
be discharged
The battery is too warm
(> 60 °C)
Ensure a cooler ambient
temperature
Excessive discharge current
was identified. A circuit
breaker was triggered
Adhere to the allowable
discharge currents given in
the data sheet. There is then