T
ROUBLESHOOTING
7
T
ROUBLESHOOTING
This chapter provides troubleshooting guidelines and explains some common problems you
may encounter.
Follow the procedures in
for connecting the Splash RPX-i, installing Splash
RPX-i server software, and configuring network settings. These tasks should be performed in
the order in which they are listed in
If you follow these procedures in the correct order and still encounter problems, see the
following sections.
Splash RPX-i Macintosh computer
The following table lists some of the problems you may encounter with the computer on
which the Splash RPX-i server software is installed.
If this happens
Try this
The Splash RPX-i is installed and
connected, but does not start
when the power button is
pressed.
• Properly connect the power cables for the Splash RPX-i to live, grounded AC outlets.
• Consult other Macintosh documentation or contact your Macintosh service support center.
The Splash RPX-i starts with the
start-up tone, but no image
appears on the monitor.
• Connect the power cable for the display to a live, grounded AC outlet.
• Connect both ends of the display cable.
• Turn on the monitor.
• Increase the brightness and contrast.
• The monitor may be faulty. If a different Mac OS-compatible monitor is available, try substituting
it.
The Splash RPX-i starts, but the
keyboard and/or mouse do not
work.
• Connect the keyboard and secure all cable connections. If a different Mac OS keyboard and cable
are available, substitute them if securing the connections does not resolve the problem.
• Connect the mouse to the keyboard. If a different Mac OS mouse is available, substitute it for the
mouse.
Optical drive is not responding.
• If a disk is in the drive, wait one minute to make sure that the drive is not busy reading the disk.
• Press the Eject button
on the keyboard.
• If the problem persists, navigate to Applications> Utilities>Disk Utility, select the disk icon, and
then click the Eject button near the top of the Disk Utility window.
• Check the cable connections to the drive.