Troubleshooting
Symptoms
Possible Cause
Action
Motor does not function
-
No
electrical
supply
-
Plug
and
main
switch
not
connected
-
Damaged switch or short
circuit
-
Check that the plug is
connected and the main
switched is turned on.
-
Check if the switch is
damaged or short circuit –
replace or repair.
Poor
airflow
-
Distance between the cooking
appliance and the hood is too
high
-
Fan operation speed is too low
-
Charcoal filters clogged
-
Adjust installation height
-
Replace motor or
capacitor – contact
technician
-
Replace charcoal filters
Motor
running
but
No
airflow
-
Air
flow
blade
is
jammed
-
Adjust
air
flow
blade
contact
technician
Motor
shut
off
after
a
few
minutes
-
High temperature – safety
device activated
-
The hood is installed too near
to the cooking appliance
-
The kitchen is not
sufficiently ventilated
-
Adjust installation height –
must be at least 65cm
from cooking appliance
Strong Vibration
-
Hood installed incorrectly
-
Fan installed incorrectly
-
Fan is damaged
-
Reinstall the hood
correctly
-
Reinstall the fan correctly
-
Replaced or repair
Strong cooking smell
-
Charcoal
filters
not
installed
Oil dripping onto stove
Aluminium grease filter
is saturated
Whirring
sound
Foreign
object
in
contact
with
fan
blade
Contact technician
In
the
event
of
any
uncertainties
arise
on
appliance
or
if
the
appliance
is
not
function
properly,
please
stop
using
it
and
contact
our
customer
service
immediately
.
1
1
-
-
-
-
-
In re-circulating mode,
charcoal filters must be
installed
Wash the aluminium
grease filters
