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TROUBLESHOOTING

SYMPTOM “A”: NO HEAT, INDICATOR LIGHT OFF

1) ELECTRIC SUPPLY IS OFF

Turn on the Three main circuit breakers. Ensure the breakers are properly connected to the 

relay.  L1/L2 from one breaker must correspond with the same relay.  You must be able to get
240V across each relay when powered up independently.  Do not use space saving breakers.

2) NO OR LOW WATER FLOW 
Ensure that the minimum flow rate to switch on your heater is met.  “T2T” Models minimum
flow rate = 0.7   gallons per minute.  Also check that the inlet filter screen is clear from any
debris. This is located in the brass inlet boss.

3) WATER CONNECTIONS ARE REVERSED
Cold water inlet = right side, hot water outlet = left side.

4) ELEMENT BURNED OUT
TURN OFF THE FOUR MAIN CIRCUIT BREAKERS!
Using an ohmmeter test the resistance of the heating element
across the two threaded termination rods on top of the element.
The resistance reading should be roughly 6.0 ohms. If the resistance
is much greater than this value, call Eemax for a replacement element.

5) ECO TRIPPED (High Limit Thermostat)
TURN OFF THE FOUR MAIN CIRCUIT BREAKERS!
Reset by pushing in red button on each heater module.  If the Eco was tripped it will re-engage.

SYMPTOM “B”: NO HEAT OR LOW TEMPERATURE WITH INDICATOR LIGHT ON

1) WATER FLOW TOO HIGH
Reduce the water flow by using an outlet ball valve. See specification sheet for temperature rise.

2) INCORRECT POWER SUPPLY
Make sure that the unit is connected to the voltage supply specified on the rating label on the front 

cover of the unit and no other.

3) ELEMENT BURNED OUT
TURN OFF THE FOUR MAIN CIRCUIT BREAKERS!
Repeat the steps from paragraph 4 above.

4) ECO TRIPPED (High Limit Thermostat)
TURN OFF THE FOUR MAIN CIRCUIT BREAKERS!
Reset by pushing in red button on each heater module.

Summary of Contents for PA018208T2T

Page 1: ...STALLER CONSUMER RESPONSIBILITIES PLEASE TAKE THE TIME TO READ NOT ONLY THIS MANUAL BUT ALSO THE WARRANTY CARD ENCLOSED WARRANTY OF THIS HEATER WILL DEPEND ON PROPER INSTALLATION AND OPERATION THE WARRANTY SHALL BE VOID IF THE DESIGN OR STRUCTURE OF THE WATER HEATER HAS BEEN ALTERED IN ANY WAY WHATSOEVER THE MANUFACTURER OF THIS WATER HEATER WILL NOT BE LIABLE FOR ANY DAMAGES BECAUSE OF FAILURE TO...

Page 2: ...CURRENT PROTECTIVE DEVICE SHALL BE 150 OF THE RATING OF THE PRODUCT DO NOT USE SPACE SAVING BREAKERS WARNING IMPROPER INSTALLATION ADJUSTMENT ALTERATION SERVICE OR MAINTENANCE CAN CAUSE DEATH SERIOUS BODILY INJURY OR PROPERTY DAMAGE REFER TO THIS MANUAL FOR ASSISTANCE OR CONSULT THE LOCAL ELECTRIC UTILITY FOR FURTHER INFORMATION FAILURE TO GROUND THE SYSTEM MAY RESULT IN DEATH OR SERIOUS INJURY WA...

Page 3: ...ixed to the wall using all four mounting holes of the backplate Use an appropriate fastener for the weight For the unit to be mounted against hollow walls we suggest using steel wall anchors with the correct grip range and 10 32 screws at a minimum NOTE The heater should be installed below the level of all hot water outlets serviced by this heater Otherwise install spring loaded check valves on bo...

Page 4: ......

Page 5: ...X309 277V 277V CONTROL BOARD PART EX284E 309 240V 208 240V PART EX309 284 277V 277V PART EX256 208V PART EX257B 277V PART EX255B 240V Replacement Elements PA018208T2T EX720 PA024208T2T EX560 PA018277T2T EX1280 PA024277T2T EX960 PA032277T2T EX720 PA028240T2T EX630 ...

Page 6: ...cting the heater Failure to do so could cause damage to the flow switch 3 Install isolating valves full flow ball valve type on both inlet and outlet pipes This allows unit to be isolated for maintenance purposes Fig 1B 4 When all plumbing is complete fully check the system for water leaks at all the plumbing connections If a leak is present take corrective action Fully open both inlet and outlet ...

Page 7: ...ed in the flange on the backplate Ensure to check national and local building codes The Rating of the branch circuit over current protective device shall be 150 of the rating of the unit see chart above per UL 499 18 4 The live wires should be connected to the slots in the terminal block marked L1 L2 and L3 The ground lead must be connected to the slot marked GND GROUND MUST BE BROUGHT TO THE GROU...

Page 8: ...r in the system will be purged out Two the heater units will be pressurized at the supply pressure This will prevent the elements free from air pockets while energized 4 At this point you may energize the hot water heater Note Unit has 3 separate circuit breakers Once energized the Thermostatic control touch pad display on the front cover will illuminate This is where and when you will program you...

Page 9: ...sistance of the heating element across the two threaded termination rods on top of the element The resistance reading should be roughly 6 0 ohms If the resistance is much greater than this value call Eemax for a replacement element 5 ECO TRIPPED High Limit Thermostat TURN OFF THE FOUR MAIN CIRCUIT BREAKERS Reset by pushing in red button on each heater module If the Eco was tripped it will re engag...

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