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Moreover, since a tankless water heater eliminates the ongoing thermal losses caused by storing hot water in a tank,  
you will enjoy significant energy savings over a conventional water heater. 

Number of breakers needed based on model being installed.  

MODELS 

HA018240 

HA24240 

HA027240 

HA036240 

QUANTITY 

MIN. AMP RATING  

40 

40 

40 

40 

TYPE 

DOUBLE POLE 

DOUBLE POLE 

DOUBLE POLE 

DOUBLE POLE 

 

STEP 1 

Using  a  suitable  wire  gauge  that  meets  all  applicable  electrical  codes  for  the  size  of  the  breakers  used,  run  the 
correct sets of wire from the home’s main breaker panel to the tankless water heater.   

STEP 2 

A separate ground conductor for each incoming circuit is required. 

STEP 3 

DOUBLE CHECK the electrical connections to make sure they are correct and that all wire connections are tight and 
secure. Also confirm that the correct breaker size and wire gauge has been used and confirm that the unit has been 
connected to a ground in accordance with applicable codes. 

STEP 4 

Confirm that the plumber has purged all the air out from the water lines prior to turning on power to the unit. Refer 
to STEP 3 in the plumbing installation section. 

The water heater is now installed and ready to use! Follow the General Operating Instructions below to complete 
the set up. We highly recommend that this is done in conjunction with the homeowner. 

6- GENERAL OPERATING INSTRUCTIONS 

For  the  most  part,  operating  your  new  tankless  water  heater  is  very  similar  to  using  any  traditional  water 
heating  system.  However,  it  is  very  important  that  you  carefully  read  all  of  the  set-up  procedures  and  operating 
instructions  and  tips  to  ensure  the  maximum  performance  and  energy  savings  from  your  new  water  heater.  We 
recommend that all members of the household read these General Operating Instructions. 

How  your  new  water  heater  works: 

Your Tankless Water Heater does not store hot water like a conventional 

tank-type  water  heater.  It  contains  very  high  powered  heating  elements  that  are  capable  of  heating  water 
instantly  on-demand  as  you  need  it.  As  soon  as  you  turn  on  a  hot  water  faucet,  a  sophisticated  flow  sensor 
recognizes  that  you  have  turned  on  the  water.  This  sensor  measures  the  water  flow  rate  while  another  sensor 
measures  the  incoming  water  temperature.  This  information  is  transmitted  continually  to  the  computer  logic 
controls  which  decide  how  much  power  to  send  to  the  heating  elements  to  heat  the  water  to  your  desired 
temperature. 

Since your new water heater works on a demand basis, it will absolutely never run out of hot water no matter how 
many back to back showers you run! 

It is important to keep in mind that all tankless water heaters are subject to a maximum flow rate that they can 
handle all at once. If you exceed this flow rate, the heater will not be capable of fully heating the water. How 
much water you will be able to demand from your water heater at any given time will depend on the model you 
have  selected  and  your  incoming  water  temperature. 

If  you  live  in  an  area  of  the  country  where  inlet  water 

temperatures average 55º F or you have cold winters, you will probably NOT be able to run multiple large water 
demands at the same time, however, you will be able to run all your hot water applications back to back without 
ever having to wait. You will enjoy UNLIMITED HOT WATER. SEE CHART ON NEXT PAGE. 

Summary of Contents for HA018240

Page 1: ...BY A QUALIFIED ELECTRICIAN PLUMBER IN ACCORDANCE WITH ALL NATIONAL STATE PROVINCIAL AND LOCAL ELECTRICAL PLUMBING CODES PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY PRIOR TO INSTALLATION USE FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS INJURY OR DEATH VOID YOUR WARRANTY This manual should be given to the homeowner after installation and should be retained for future referenc...

Page 2: ...axinc com CONTENTS 1 Before you install your water heater 2 Selecting a location to install 3 Mounting your water heater 4 Plumbing installation 5 Electrical installation 6 General operation instructions setting output temperature 7 Maintenance 8 Trouble shooting guide 9 Warranty information warranty registration card 1 BEFORE YOU INSTALL THIS PRODUCT PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND ...

Page 3: ...aterials to come in contact with the water heater or outlet water pipe Combustible materials should be kept at least 24 inches away from your water heater and the output hot water pipe Make sure that the water heater outlet hot water pipe are out of the reach of children so they cannot tamper with the temperature controls or injure themselves by touching the hot water outlet pipe The outlet water ...

Page 4: ...may be required to meet installation codes in your area If one is required install the pressure relief valve in accordance with your code and ensure that it operates correctly and that air is purged from the valve prior to installing your water heater When connecting to Flex or High Temperature CPVC pipe we recommend that a T P valve be used for added safety If a pressure relief valve is used it s...

Page 5: ...r other location where water damage could occur a water pan is recommended 5 ELECTRICAL INSTALLATION PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY BEFORE INSTALLATION AND BEFORE USE FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE SERIOUS PERSONAL INJURY DEATH AND VOID YOUR WARRANTY This product is recommended to be installed by a licensed and qualified electrician in accordance with all ap...

Page 6: ...dtoitandoneredwire CAUTION Ensure that you have made the correct connections You must follow the wire connection as shown in Figure 2 3 to ensure proper operation of the unit If you cross a set of wires the unit will not operate correctly even though it turns on and otherwise appears to function properly Figure 2 Circuit Breaker 1 L1 L2 Circuit Breaker 2 L1 L2 Circuit Breaker 3 L1 L2 Circuit Break...

Page 7: ...et up procedures and operating instructions and tips to ensure the maximum performance and energy savings from your new water heater We recommend that all members of the household read these General Operating Instructions How your new water heater works Your Tankless Water Heater does not store hot water like a conventional tank type water heater It contains very high powered heating elements that...

Page 8: ...1 4 1 4 6 6 1 70F 3 5 4 7 5 3 7 0 75F 4 1 5 5 6 1 8 2 80F 4 9 6 6 7 4 9 8 Setting the output water temperature The user controls onyour newtankless water heater are very easyto operate The digital display will showyour current set water temperature at all times that the water heater is running To set the temperature start by turning on any water faucet The digital display will light up and give yo...

Page 9: ...SO COULD CAUSE PERMANENT DAMAGE TO THE HEATING ELEMENTS If you have a water supply with a highlevel of mineralization hard water you should increase the frequency of your maintenance 8 TROUBLESHOOTING GUIDE Areyouhaving problemswithyourwaterheater Do not return your heater to your Authorized Dealer Please call our customer service dept TOLL FREE 1 800 543 6163 info eemaxinc com All units are thoro...

Page 10: ...uble check the wiring Is possible that the wiring is incorrect Voltage less that 240 volts The heating elements on your water heater are design for 240 volts When use with a lower voltage they produce less heating power You may need to upgrade to a larger model Mixing too much cold water You do not need to mix as much cold water with your tankless water heater compared to when you use a convention...

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