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EdgeMarc 4800 Hardware Installation Guide

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© 2016 Edgewater Networks. All Rights Reserved.

EdgeMarc Standard Limited Software 
Warranty

To obtain more information on Edgewater Networks’ Limited Standard 

Software Warranty, visit 

www.edgewaternetworks.com/licenses

Exclusions

This limited warranty shall not apply if Purchaser (or someone acting under 

Purchaser’s control) has (i) altered or modified the Product against the 

Hardware Installation Guide instructions, (ii) not followed Edgewater 

Networks instructions for installation, operation, maintenance or repair of 

the Hardware or Software, (iii) subjected the Hardware or Software to 

extreme temperatures, electrical stress, misuse, negligence, omissions, 

physical abuse or accident, (iv) engaged in unauthorized services using the 

Hardware or Software, and (v) been a victim of an act of God, third-party 

misconduct, accident, fire, lightning, power surges, outages, or other 

hazards. 

Disclaimer

THE REMEDIES LISTED IN THIS SECTION ARE EXCLUSIVE AND IN LIEU OF 

ALL OTHER WARRANTIES, TERMS OR CONDITIONS WHETHER EXPRESS OR 

IMPLIED. EXCEPT AS EXPRESSLY SET FORTH ABOVE, TO THE FULLEST 

EXTENT PERMITTED BY APPLICABLE LAW, EDGEWAER NETWORKS 

DISCLAIMS ALL OTHER WARRANTIES AND REPRESENTATIONS TO 

PURCHASER OR TO ANY OTHER PARTY REGARDING ANY PRODUCTS OR 

SERVICES PROVIDED BY EDGEWATER NETWORKS WHETHER EXPRESS OR 

IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES 

OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR 

NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE 

OF DEALING OR USAGE OF TRADE. EDGEWATER NETWORKS DOES NOT 

WARRANT THAT THE SOFTWARE IS ERROR FREE OR THAT THE SOFTWARE 

WIL BE WITHOUT INTERRUPTIONS, BUGS OR OTHER OPERATIONAL 

PROBLEMS. END USERS MAY HAVE OTHER STATUTORY RIGHTS. 

HOWEVER, TO THE FULLEST EXTENT PERMITTED BY LAW, THE DURATION 

OF SATUTORILY REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO 

THE LIMITED WARRANTY PERIOD SET FORTH ABOVE. 

Summary of Contents for EdgeMarc 4800

Page 1: ...EdgeMarc 4800 Hardware Installation Guide U S Headquarters Edgewater Networks Inc 5225 Hellyer Ave 100 San Jose California 95138 Phone 408 351 7200 Fax 408 727 6430 edgewaternetworks com...

Page 2: ...l use the Product in the design development or production of nuclear chemical or biological weapons or rocket systems space launch vehicles and sounding rockets or unmanned air vehicle systems or iii...

Page 3: ...and Grounding 15 Grounding the EdgeMarc 4800 16 Installing the EdgeMarc 4800 on a Desktop Shelf or Tray 16 Installing the EdgeMarc 4800 on a Wall 16 Installing the EdgeMarc 4800 in a Rack 18 Connectin...

Page 4: ...on of Hazardous Substances Directive RoHS 31 End of Life Products 31 Important Safety Instructions 32 Importantes Instructions de Securite 32 Rack Mount Instructions 33 Instructions pour l Assemblage...

Page 5: ...graphic Conventions User input is displayed in boldface type and can represent keyboard input mouse selections in a browser window and buttons on the GUI depending on the context For example the notat...

Page 6: ...networks com Item Description Chapter 1 Product Overview Describes EdgeMarc 4800 hardware components Chapter 2 Physical Installation Provides instructions for installing the EdgeMarc 4800 hardware Cha...

Page 7: ...ty features and capabilities for voice and data services The EdgeMarc 4800 provides superior performance for simultaneous services including voice voice quality monitoring traffic management high capa...

Page 8: ...is supplied to the AC wall outlet Solid Green Power is supplied to the unit Status Off Power is not supplied to the device or u boot failed to load Solid Amber The device is running a self test and is...

Page 9: ...network connectivity copper Default IP 192 168 1 1 WAN Port 1 2 WAN 2 x 10 100 1000 Mbps RJ 45 Ethernet ports for WAN network connectivity copper The EdgeMarc 4800 supports dual WAN port capability fo...

Page 10: ...t Cable Baud 9600 Data 8 Parity N Stop 1 Flow Control NONE This port is used for debug or diagnostic purposes only Primary system configuration is performed from a web browser as described in the Edge...

Page 11: ...ion between the ends of the network cable Check cable replace cable On Flickering Green The adapter is sending and receiving network data The frequency of the flashing varies with the amount of data b...

Page 12: ...Reserved EdgeMarc 4800 Side Panels The EdgeMarc 4800 is equipped with physical security locks located on the side panels of the device Refer to Figure 1 3 and Figure 1 4 Figure 1 3 EdgeMarc 4800 Right...

Page 13: ...box with the EdgeMarc 4800 Figure 1 5 DB9 Cable Figure 1 6 describes the DB9 female to DB9 male serial straight through cable pinout Figure 1 6 Serial Craft Console Port DB9 Cable Pinout EdgeMarc 480...

Page 14: ...ard sdcard volume volume name status sdcard check EdgeMarc files You can copy the following types of files to and from the SD card using the CLI conf1 conf2 syslog pcap mand logs sys_report output Boo...

Page 15: ...in a Rack Connecting the Power and Cables Overview The EdgeMarc 4800 appliance is designed for desktop wall shelf tray or rack installation Observe the following guidelines when installing the system...

Page 16: ...7 Figure 2 7 EdgeMarc 4800 Box Contents Table 2 5 describes the components that are shipped with the EdgeMarc 4800 appliance Table 2 5 EdgeMarc 4800 Shipping Box Contents Number Description EdgeMarc 4...

Page 17: ...protection to function during all events the EdgeMarc 4800 supplemental ground the AC power cord must be connected with a low impedance conductor directly to the same ground point as the service provi...

Page 18: ...unding impedance to ground must not exceed 0 5 ohm It is recommended that a minimum 14AWG be used to ground the unit Contact the appropriate electrical inspection authority or an electrician if you ar...

Page 19: ...l away from the wall due to prolonged strain from the cable and power connectors 2 Remove the EdgeMarc device and accessories from the shipping container 3 Mount the device with the front panel placed...

Page 20: ...refore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature specified by the manufacturer Reduced Air Flow Installation of the eq...

Page 21: ...the EdgeMarc 4800 Connecting the Power and Cables The EdgeMarc 4800 comes with an AC power cord for connecting the AC power brick to an AC outlet Warning Warning Always connect the AC power cord to an...

Page 22: ...EdgeMarc 4800 Hardware Installation Guide 20 2016 Edgewater Networks All Rights Reserved...

Page 23: ...ng the EdgeMarc 4800 Session Border Controller Connecting to the EdgeMarc for the First Time The LAN interface ports are pre configured with the IP address 192 168 1 1 1 Connect a computer to the LAN...

Page 24: ...gged in to the system for the first time with the default credentials you are directed to the Change Password page Figure 3 8 Figure 3 8 Change Password Page 8 Enter password information as described...

Page 25: ...dgeMarc 4800 Session Border Controller The EdgeMarc is deployed as a Session Border Controller on the network For details about how to configure and deploy the EdgeMarc device in your network refer to...

Page 26: ...EdgeMarc 4800 Hardware Installation Guide 24 2016 Edgewater Networks All Rights Reserved...

Page 27: ...72kg system only Power External Brick AC 12V Warranty 5 Years Environmental Requirements Operating Temperature 32 F to 104 F 0 to 40 C Relative Humidity 4 to 90 non condensing Model 4800 Hardware RAM...

Page 28: ...e user will be required to correct the interference at his own expense In accordance with Part 15 of the FCC rules the user is cautioned that any changes or modifications not expressly approved by Edg...

Page 29: ...opriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each relevant terminal device provides an indication of the maximum number of t...

Page 30: ...rter of the French Language The bilingual requirements include the safety warning and caution markings as defined by the Standard or ORD The UL Procedure contains the English language markings It is t...

Page 31: ...This mark indicates compliance with EEC Directives 89 336 EEC 73 23 EEC 1999 5 EC Declaration of Conformity English Hereby Edgewater Networks declares that this EdgeMarc 4800 is in compliance with the...

Page 32: ...equisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Latvian Ar o Edgewater Networks deklar ka EdgeMarc 4800 atbilst Direkt vas 1999 5 EK b tiskaj m p...

Page 33: ...ducts are marked as recyclable and should not be disposed of in the household or general waste stream Slovensky Slovak Edgewater Networks t mto vyhlasuje e EdgeMarc 4800 sp a z kladn po iadavky a v et...

Page 34: ...SE INSTRUCTIONS Warning Warning For continued protection against risk of fire replace only with same type and rating of fuse Warning Warning Risk of Explosion if Battery is replaced by an Incorrect Ty...

Page 35: ...rcle Rack Mount Instructions The following or similar rack mount instructions are included with the installation instructions 1 Elevated Operating Ambient If installed in a closed or multi unit rack a...

Page 36: ...nt 2 Flux d Air R duit L installation de l quipement dans un casier doit tre telle que la quantit de flux d air exig e pour une op ration s curis e de l quipement ne soit pas compromise 3 Charge M can...

Page 37: ...must obtain return authorization verification from Edgewater Networks and return the nonconforming Hardware to a designated repair facility freight prepaid with a statement describing the nonconformi...

Page 38: ...ident fire lightning power surges outages or other hazards Disclaimer THE REMEDIES LISTED IN THIS SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS WHETHER EXPRESS OR IMPLI...

Page 39: ...MED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE AND WHETHER OR NOT ANY LIMITED REMEDY PROVIDED IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE EDGEWATER NETWORKS ENTIRE LIABILITY UNDER THIS AGREEMENT...

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