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EdgeStar Limited Warranty
WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at an authorized
EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts, or exchange the defective product
with a new, refurbished, or remanufactured product. If a product is replaced, it will carry the remaining warranty of the original product.
After the ninety (90) day period, EdgeStar will no longer be responsible for labor charges incurred. All defective products and parts
covered by this warranty will be repaired or replaced on a mail-in basis to an EdgeStar authorized repair facility.
PARTS:
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Ignition: One (1) year
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Lighting, electronics, & wiring: One (1) year
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Main burners: Three (3) years
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Rotisserie burner: Three (3) years
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Infrared burner: Two (2) years
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Valves: One (1) year
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Ceramic briquette flame tamer(s): One (1) year
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Body, including hood, drip tray, firebox, and main body of the grill: Three (3) years
For the periods of time specified above following the date of original purchase, EdgeStar will supply new, rebuilt, or refurbished parts free
of charge. EdgeStar may request a defective part be returned in exchange for the replacement part. All replacement parts or products
will be new, remanufactured, or refurbished. All products and parts replaced by EdgeStar under warranty service become the property of
EdgeStar. Discoloration and surface corrosion do not qualify as defects.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during operation of the product
under normal service, maintenance, and usage conditions. This warranty applies to the purchase and use of this product in residential
settings within the United States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty. This warranty does not cover:
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Labor charges for installation, setup or training to use the product.
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Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any damaged
caused by improper voltage or any other misuse, including abnormal service, handling, or usage.
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Cosmetic damage such as scratches and dents.
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Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
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Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
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Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses contrary to
instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation, unauthorized service,
maintenance negligence, unauthorized installation or modification, or rental or commercial use.
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Labor, service transportation, and shipping charges incurred 91 days or more after the date of original purchase.
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The use of EdgeStar products in commercial or rental settings.
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Optional accessories, attachments, and appearance items.
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Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
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Products lost in shipment, or theft.
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Products sold AS IS or from an unauthorized reseller.
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Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.