All Ectron instruments are warranted against defects in material and workmanship for one year
from the date of shipment to the original purchaser. Ectron agrees to repair or replace any
assembly or components (except expendable items such as fuses, lamps, batteries, etc.) found to
be defective during this period. Ectron's obligation under this warranty is limited solely to
repairing or replacing, at its option, an instrument that in Ectron's sole opinion proves to be
defective within the scope of the warranty when returned to the factory or to an authorized
service center. Transportation to the factory or service center is to be prepaid by the purchaser.
Shipment should not be made without the prior authorization of Ectron. This warranty does not
apply to products repaired or altered by persons not authorized by Ectron, or not in accordance
with instructions furnished by Ectron. If the instrument is defective as a result of misuse,
improper repair, alteration, neglect, or abnormal conditions of operation repairs will be billed at
Ectron's normal rates. Ectron assumes no liability for secondary charges of consequential
damages as a result of an alleged breach of this warranty; and in any event, Ectron's liability for
breach of warranty under any contract or otherwise shall not exceed the purchase price of the
specific instrument shipped and against which a claim is made. This warranty is in lieu of all
other warranties, expressed or implied; and no representative or person is authorized to represent
or assume for Ectron any liability in connections with the sale of our products other than is set
forth herein.
If a fault develops, notify Ectron or its local representative, giving full details of the difficulty.
Include the model and serial numbers. On receipt of this information, a service date or shipping
instructions will be furnished. If shipment is indicated, forward the instrument, freight prepaid,
to the factory or to the authorized service center indicated in the instructions.
Instruments should be tested upon receipt. If there is any damage, a claim should be filed with
the carrier. A full report of the damage should be obtained by the claim agent, and that report
should be forwarded to Ectron. Ectron will advise the disposition to be made of the equipment
and arrange for repair or replacement. Please include model and serial numbers in all
correspondence.
GENERAL
PROCEDURE FOR SERVICE
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