FR-CA
21
EN
Please use this chart to troubleshoot common problems using DEEBOT.
No.
Malfunction
Possible Causes
Solutions
1
DEEBOT will not
charge.
DEEBOT is not powered
ON.
Move the robot’s Power Switch to the
ON position.
DEEBOT has not made a
connection with the Charging
Dock.
Be sure that the robot’s Charging
Contacts have made a connection
with the Charging Dock Pins. You may
move the robot manually to make the
connection if necessary.
Charging Dock is unplugged
while DEEBOT is powered
ON, which causes battery
consumption.
Plug in the Charging Dock and ensure
DEEBOT is powered ON. Keep
DEEBOT on the Charging Dock to
make sure it has full battery to work at
any time.
The battery is completely
discharged.
Re-activate the battery. Place DEEBOT
on the Charging Dock by hand, remove
after charging for 3 minutes, repeat 3
times; then charge normally.
2
DEEBOT cannot
return to the Charging
Dock.
The Charging Dock is not
placed properly.
Refer to section 3.2 to place the
Charging Dock properly.
3
DEEBOT gets into
trouble while working
and stops.
DEEBOT is tangled with
(electrical cords, drooping
curtains, area rug fringe
etc.).
DEEBOT will try various ways
to get itself out of trouble. If it is
unsuccessful, check the Side Brushes
and remove anything tangled around
the Side Brushes, or manually remove
the obstacles and restart.
4
DEEBOT returns to
the Charging Dock
cleaning.
When battery power gets
low, DEEBOT automatically
switches to Return to
Charger Mode and returns
to the Charging Dock to
recharge itself.
This is normal. No solution necessary.
Working time varies
room complexity and the
selected Cleaning Mode.
This is normal. No solution necessary.
5. Troubleshooting