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VPLV User Manual 

 

Troubleshooting guide 

The majority of heat pump failures are caused 
by: thermostat malfunctions / tripped circuit 
breaker / or blown fuse.  If the heat doesn't 
come on after adjusting the thermostat to a 
setting above room temperature try the 
following:

 

Heat Pump will not start

 

6)

 

Check that power is being supplied to the 
Heat pump  

7)

 

Check that the circuit breakers are not 
tripped.  

8)

 

Check that the wiring is hooked up 
correctly, and in the correct phase for 3 
phase models. 

9)

 

Check that the thermostat is set correctly.  

10)

 

Check to insure that the circulation pump is 
working.  

11)

 

Check the particle filter and clean if 
necessary.  

12)

 

Check the manual reset high pressure 
switch and reset it if necessary.  

No heat

 

Be sure the thermostat is set to [Heat]  

1)

 

Be sure the heat pumps circuit breaker is on 
or that its fuse has not blown.  

 

Check both the main electrical panel and 
any secondary sub-panels that supply 
power to the unit. If the circuit has blown 
or tripped, reset the circuit breaker or 
replace the fuse. If the circuit blows again, 
there is a probably a short in the electrical 
system providing power to the heat pump. 
Call an electrical contractor. 

2)

 

Check the heat pump's power switch is 
“ON” 

3)

 

Check the circuit breakers on the heat 
pumps electrical panel 

4)

 

Check the pressure safety switch: your heat 
pump is protected by High and Low 
pressure safety switches that will activate if 
water line pressure is too high or low.   

Tripped Low pressure switch   

The low pressure switch is an automatic re-
set 

Tripped high pressure switch

   

The High pressure switch is a manual re-set.   
Remover the control panel cover reset the 
High pressure switch 

Action:

 check that the system has been 

vented correctly. Check that the particle filter is 
not blocked. Check that the circulations pump 
is working. Check that shutoff valves are open 
6)

 

If it still doesn't work, be sure the 
thermostat isn't faulty  

7)

 

If none of this works, call your heat pump 
engineer or repair technician. 

Insufficient heat

 

If your heat pump runs and provides some heat 
but not enough: 
1)

 

First be sure the thermostat is set properly.  
Try raising the temperature setting 5 
degrees and waiting a few minutes. 

2)

 

Be sure nothing is blocking the flow of 
warm air. 

3)

 

Check the heat pump particle filter. If it's 
dirty clean it. 

4)

 

If these simple steps don't work, have a 
heat pump repair technician check your 
system. 

Heat pump trips circuit breaker

 

EAS models are not fitted with auxiliary heaters 
however other heat pumps can be - auxiliary 
heating elements are used in defrost cycles 
with Swedish heat pumps. They can also be 
used to  provide heat when the weather gets 
too cold causing the heat pump's efficiency 
drop. These elements are automatically turned 
on by the system, they may be drawing too 

Summary of Contents for EAS 1000

Page 1: ...Technical specifications EAS 1500 2500 11 Tips to Increase savings 12 Wiring diagram 13 Replacement parts list 13 Troubleshooting guide 14 Installation and maintenance guide This manual is designed to...

Page 2: ...eat domestic and potable water via external heat exchanger or cholrifier cylinder system that indirectly heats the water EAS units should not be used for direct heating of potable water EAS is not int...

Page 3: ...l unit optional Installation sequence 1 Position the heat pump on solid base or footing see locating the heat pump 2 Install pipe work using pipe rated for the type of installation and operating tempe...

Page 4: ...because of the risk of slip hazards from ice buildup Condensation in humid climates can be in excess of 30 liters per day so proper drainage around the unit is important Placement checklist Units sho...

Page 5: ...heating circuit to ensure equalization of pressure losses to all parts of the system Thermostatic radiator valves TRV s should be fitted in accordance with building regulations To ensure adequate wate...

Page 6: ...ch longer to raise the floor temperature on initial start up although once operating it will stay at the correct temperature due to thermal mass Because heat pumps generate a lower temperature heating...

Page 7: ...isture Minimum recommended insulations thickness is 19mm 3 4 Sensor cables and communication lines should be separated from high voltage cable by 20cm 8 to prevent interference The total water volume...

Page 8: ...ead 43 C radiators or 33 C in floor and then open each radiator or zone one at a time waiting for the return water temperature to rise each time 8 Once the whole system is open allow the water tempera...

Page 9: ...build up around the base of the unit For sea side installation extra attention must be given to cleaning the units to remove salt buildup which will cause rusting For high corrosive environments we re...

Page 10: ...aluminum propeller type Direct drive 4 blade No of axial fan 2 2 No fan Steps 3 step off low high automatic selection Hydraulic circuit External pump to be specified by installer Recommended water fl...

Page 11: ...num propeller type Direct drive 4 blade No of axial fans per unit 4 4 4 No fan Steps 3 step off low high automatic selection Hydraulic circuit External pump to be specified by installer Recommended wa...

Page 12: ...f necessary Fan control Three step fans are controlled by a pressure switch on the refrigerant circuit This can be adjusted if necessary to ensure the high speed is engaged with a low outdoor temperat...

Page 13: ...ck the pressure safety switch your heat pump is protected by High and Low pressure safety switches that will activate if water line pressure is too high or low Tripped Low pressure switch The low pres...

Page 14: ...ing or replacing the filter if that doesn t work call a heat pump repair technician Room temperature goes too high or too low When room temperature rises higher or drops lower than the set temperature...

Page 15: ...the following parts are available from your authorised installer Soft starter 4 way valve Fan motor Fan blades Phase PR 3 minute time relay Danfoss High Pressure switch Danfoss Low Pressure Danfoss Dr...

Page 16: ...Ecotec Heat Pumps Ltd Installation Manual User Guide 16 Make a note before you forget...

Page 17: ...formation Model Number ___________________________________ Serial Number ___________________________________ Purchase Date ___________________________________ Installer Name Address Phone ____________...

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