7
tips and QUestions
Question: What type of container should I use to store my filtered water?
Answer:
Ideally, you should store filtered water in a sealed container, made
of either glass or food-grade plastic. Avoid storing purified water in
containers made of stainless steel or other metals; those types of
containers may react with the filtered water and release materials
into the water. Also, certain plastics will release a plastic odor and
taste into the water. Water from your Living Water Ultra is so clean
that it can easily pick up tastes and odors from the container in
which it is stored, or even from air.
Situation: The water is flowing through the filter very slowly or not at all.
Cause A: Air bubbles may be trapped inside the Filtration Cartridge and
thereby are preventing the water from flowing properly.
Solution A: Tap thoroughly on the plastic funnel. If you see air bubbles rise in
the bottle, you should release the air lock. This will help with the
flow of water.
Solution B: You may have forgotten to remove the sealing tape at the bottom
of the Filtration Cartridge (Only applicable for replacement
cartridge orders).
Situation: When using the TDS Meter, a reading greater than 001
appeared with a new Filtration Cartridge, or very early in the
use of the Cartridge.
Cause:
If the Filtration Cartridge is new, it should trigger a reading of 000
or 001 on the TDS Meter. The glass you are using could have been
contaminated with some material before catching the filtered water.
Solution: If you use a cloth or towel, make sure no paper or lint particles are
left in the container. Rinse off the glass with filtered water to remove
any soap or residue. Also, try shaking off any water from the tip of
the TDS Meter before using it to test filtered water (If that does not
work, your TDS Meter may be malfunctioning).
Question: Who should I contact if I have any further questions or
problems with the unit?
Answer: Contact EcoQuest International at 800.989.2299.
