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Troubleshooting - What to look for first.
1. I have plugged in the unit, turned "ON" the power switch and nothing
happens…what's wrong?
• Make sure the electrical outlet is capable of providing power to the unit.
• Check the Lint Screen located at the back of the machine to ensure that the safety
switch activator clip depresses the safety switch.
• Check to see if the proper fuse is installed and that it is serviceable.
• Ensure that the fuse cap is completely seated and secured in its receptacle.
2.The fan is operating although the unit won't produce any ozone…what's wrong?
• Check the Ecotech purification plate for serviceability. If it is cracked or broken, the
plate will require replacement. Ensure maintenance procedures required for the
plate have been performed according to the "Maintenance" section (page 8) of this
Owner's Manual. Order new plates from your Dealer.
• Electrical stainless steel contacts are not contacting the screen portion of the
Ecotech purification plate. Inspect the unit for any loose connections.
• Do not attempt to disassemble the unit, due to the Limited Warranty of the product.
3. How am I able to know if the Frequency-Type Ionizer is working?
• Current models with the FT Ionizer system have a neon light bulb mounted on
the base of the FT antenna. When the power switch to the unit is turned ON, the
neon light bulb will illuminate, indicating that the FT Ionizer is functioning
normally (see page 9, “Indicators of Operation”).
4.The Ecotech purification plate is making a noise, have a burning smell, and/or
appear to arc or spark.What is the problem?
• Ecotech purification plate is most likely cracked. Refer to the answers for
question # 2, as it would apply to this question also.