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Register Your Gemini
You’ll activate your warranty, and your privacy is guaranteed. Just fill out this card and fax to (423) 638-7561,
or mail it to us. This Warranty/Replacement Registration Card below must be completely filled out and
returned to Ecoquest in order to activate this limited warranty.
First Name
Last Name
Date Purchased
Mailing Address And Suite/Apt./Mailstop #
City
State/Province
Zip/Postal Code
Country
Email Address
Phone Number
Gender:
Male
Female
Education:
High School
College
Masters
Occupation
1. Where did you hear about the Ecoquest Products?
Ecoquest Dealer Television Radio Newspaper Trade Show Friend or Relative Internet
2. What problem did you want to solve with the purchase of this product?
Odor Smoke Mold and Mildew Chemical Odors Bacteria Static
3. Did you test the machine through a 3-day (or longer) trial?
Yes No
Model Purchased
Serial Number
Name of Dealer you Purchased this Product from
Dealer Number
Your Dealer’s Email Address
Household Income:
$0 – $30,000
$31,000 – $75,000
$76,000 – $150,000
$151,000 – Above
TROUBLESHOOTING
WHAT TO LOOK FOR FIRST.
1. I have plugged in the unit, pressed the ON button on the
remote (or the unit), and nothing happens… what’s wrong?
• Make sure the power cord is inserted completely into the
electrical outlet.
• Make sure the electrical outlet is capable of providing
power to the unit.
• Make sure the front cover is secure.
• Check or replace the batteries in the Remote Control.
2. Air is not blowing out of unit.
• Make sure there is nothing blocking or covering the air
inlets or air outlet.
3. Unit is not performing as expected.
• Make sure the unit is not placed in a poor ventilated
environment or blocked by other objects.
• Make sure filters are clean and do not need to be changed.
4. Air outlet smells unpleasant.
• Filters may have absorbed too much odor and smoke and
may need to be cleaned or replaced.
5. Air quality indicator always shows poor air quality and
remains at “poor” level.
• Make sure the lens inside the sensor is clean. They may
need to be cleaned with a cotton swab.
To activate your warranty, complete the
Registration Information below and mail,
or go to
www.Ecoquest.com/Warranty
to complete your registration online.
This product is of solid state
construction and is under
warranty by:
Ecoquest
310 T. Elmer Cox Drive
Greeneville, TN 37743
to the original purchaser,
depending on model, to be free
from defect in materials and
workmanship for a limited time.
Length of warranty will vary
depending on model.
See warranty card for specific
details.
If your unit fails to operate
properly after performing
troubleshooting, or if you have
any questions concerning your
Ecoquest Gemini, please see your
local Ecoquest Dealer.
For help, visit
www.Ecoquest.com
or contact Customer Service
at
1-800-989-2299.
WARRANTY INFORMATION
Mail the information below to:
Warranty Registration
Ecoquest
310 T. Elmer Cox Drive
Greeneville, TN 37743
