www.ecoological.com ©2017 ECOOLOGICAL LLC AB Standard Assembly 10-2017
©2017 Ecoological
10/2017
Installation Manual-Standard
RETURN POLICY
Ecoological
TM
strives to supply products which you will love. If you are not completely satisfied with your purchase, you may return a product within 30
days of receiving your order. The product must be in new condition and include original packaging, all parts and paperwork. Ecoological
TM
does not
accept returns of used products or products returned more than 30 days after delivery. All returns require authorization and a valid return
authorization (RA) number.
RETURN INSTRUCTIONS FOR NEW PRODUCTS
If you have decided to return a product, you will need a Return Authorization (RA) number. All returns require an RA number. A RA number can be
obtained by contacting the Ecoological
TM
customer service department at 1-866-300-9606. Please be prepared to give your order number, product
description, and the reason for the return. You will be given a RA number and instructions to return the product. When the product arrives at
Ecoological
TM
, it will be inspected. Upon verifying the product has not been used and is still in new condition, your account will be credited. The credit
will equal the cost of the product less a 15% restocking fee. Outbound and return shipping costs are not refundable. Please remember, only new and
unused products can be returned. A return must be initiated within 30 days of receiving your order. Credit will not be given for returns without a valid
RA number, original packaging, missing parts or paperwork. Please allow 5-10 business days to process your return credit after it has arrived at
Ecoological
TM
.
RETURN INSTRUCTIONS FOR WRONG OR DEFECTIVE PRODUCTS
If you received the wrong product or a defective product, please contact the Ecoological
TM
customer service department at 1-866-300-9606 within 30
days of receiving your order. Be prepared to give your order number and the reason for the return. You will be given a RA number and instructions to
return the product. When the product arrives at Ecoological
TM
, it will be inspected. Upon verifying the product was shipped incorrectly or has a
manufacturer’s defect, you will be contacted and will have the option of receiving a replacement product or a refund. Replac
ement product will be
sent to you at no additional cost. If you choose a refund, your account will be credited the full cost of the product including outbound and return
shipping. Please remember, a return must be initiated with 30 days of receiving your order. A valid RA number, original packaging, all parts and
paperwork must accompany your return. Please allow 5-10 business days to process your return credit after it has arrived at Ecoological
TM
.
LIMITED LIFETIME WARRANTY
Ecoological LLC is proud to provide a Limited Lifetime Warranty of its products to the original purchaser. This warranty covers
against manufacturer defects related to workmanship or materials. Surface finish/color is covered for up to 3 years from the
purchase date. This warranty will apply to the product when it is used under normal conditions and for its intended purpose. The
warranty does not cover, nor can Ecoological be held responsible for, normal wear and tear, damage caused by modifications or
alterations, unintended uses, improper installation, neglect, or accidents. Ecoological is not responsible or liable for personal
property which is stored in, or interacts with Ecoological products. Furthermore, Ecoological will not be held liable for direct,
indirect, or incidental or consequential damages resulting from the use of the product. If Ecoological determines that there is a
covered defect, Ecoological will replace the product with the same or similar product, or at Ecoological’s sole option
, refund the
product purchase price.
