6
TROUBLESHOOTING
If your appliance develops a fault, please check the following table before making a call to your retailer.
Fault
Probable Cause
Action
The appliance is
not working
The unit is not switch on
Check the unit is plugged in correctly and switched
on
Plug and lead are damaged
Call your agent or qualified technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
Internal wiring fault
Call your agent or qualified technician
The appliance
turns on, but the
temperature is
too high/low
Too much ice on the evaporator
Defrost the appliance
Condenser blocked with dust
Call your agent or qualified technician
Doors are not shut properly
Check doors are shut and seals are not damaged
Appliance is located near a heat
source or air flow to the condenser
is being interrupted
Move the refrigerator to a more suitable location
Ambient temperature is too high
Increase ventilation or move appliance to a cooler
position
Unsuitable foodstuffs are being
stored in the appliance
Remove any excessive hot foodstuffs or blockages
to the fan
Appliance is overloaded
Reduce the amount of food stored in the appliance
The appliance is
leaking water
The appliance is not properly
levelled
Adjust the screw feet to level the appliance(If
applicable)
The discharge outside is blocked
Clear the discharge outlet
Movement of water to the drain is
obstructed
Clear the floor of the appliance (if applicable)
The water container is damaged
Call your agent or qualified technician
The drip tray is over flowing
Empty the drip tray(if applicable)
The appliance is
unusually loud
Loose nut/screw
Check and tighten all nuts and screws
The appliance has not been
installed in a level or stable position
Check installation position and change if necessary
