Ecobee 3 smarter wi-fi thermostat User Manual Download

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User Guide

ecobee3

477 Richmond St West | 2nd Floor, Toronto | Ontario |
M5V 3E7 | Canada Toll free 1.877.932.6233

www.ecobee.com

e3-UG-R001

Summary of Contents for 3 smarter wi-fi thermostat

Page 1: ...1 User Guide ecobee3 2014 ecobee 477 Richmond St West 2nd Floor Toronto Ontario M5V 3E7 Canada Toll free 1 877 932 6233 www ecobee com e3 UG R001 ...

Page 2: ...fier if installed 12 Dehumidifier if installed 12 Ventilator HRV ERV if installed 13 Adjusting Sensor Modes 13 Smart Home Away 13 Follow Me 13 Adjusting Comfort Settings 14 Setting Your Weekly Schedule 15 Going on Vacation 16 Caring for your Thermostat 17 Cleaning 17 Rebooting 17 Resetting the Thermostat 17 Troubleshooting 17 Reminders Alerts 18 Viewing Reminders 18 Viewing Alerts 18 Configuring R...

Page 3: ...erse Staging 28 Compressor Stage 2 Temp Delta 28 Compressor Stage 1 Max Runtime 28 Compressor to Aux Temp Delta 28 Compressor to Aux Runtime 29 Temperature Correction 29 Installer Code 29 Test Equipment 29 Wiring Diagrams 30 Conventional heating and cooling 30 Heat Only 30 Heat and Cool 30 Heat and Cool 2 Stage Heat 30 Heat pumps 31 Air or Geothermal Heat Pump with Auxiliary Heat 31 Air or Geother...

Page 4: ... your ecobee3 has intuitive controls just like your smartphone Accessible from anywhere Monitor and control the temperature in your home anytime anywhere on your smartphone tablet or computer Getting Help If you have any questions we have answers Visit https www ecobee com faqs ecobee 3 for tutorials how to videos and FAQs Technical support is also available by email or by phone support ecobee com...

Page 5: ...you can make use of all its smart features This will take you through the following steps Wiring configuration and equipment configuration Setting your preferences Wi Fi configuration Registering your ecobee3 If you make a mistake at any time or want to review a setting you can touch Back to display the previous screen Step 1 Wiring Configuration Your ecobee3 automatically detects and displays whi...

Page 6: ...O B Reversing Valve is engaged On Cool runs cooling when O B engages most cases or On Heat runs heating when O B engages 4 Touch Next You will be returned to the Equipment configuration menu Furnaces Boilers If you have a furnace or boiler installed 1 Select the heating menu 2 Configure the heater type Furnace Optimizes ecobee3 for systems using forced air Boiler Optimizes your ecobee3 for systems...

Page 7: ...e than one in your house Touch Next to continue Step 6 Configure Ideal Temperatures Next slide the set point bubble up and down to select the preferred normal temperature for your home during winter and summer touch Next after each This setting will be used to generate the default comfort settings Step 7 Select Current HVAC System Mode Select the operating mode of your HVAC equipment For example i...

Page 8: ... your time zone settings If you didn t configure Wi Fi in the previous step you may need to reconfigure the current time and date These settings are required in order for the scheduling features of your ecobee3 to work properly If Wi Fi is configured 1 Touch Time zone 2 Select your country from the list and touch Next 3 Select your time zone by picking the name of the nearest community from the li...

Page 9: ... have important message s to read 6 Weather forecast 7 Quick Change menu 8 Adjustable heat and cool set points If the System Mode is set Auto both are displayed otherwise only heat or cool is displayed Standby Screen The standby screen activates whenever the thermostat is not in use It shows the current indoor temperature and outdoor weather conditions 1 Current indoor temperature 2 Current outdoo...

Page 10: ...anages temperature according to time and day page 15 Comfort Settings Manages temperature for different climate states Away Home Sleep page 14 Vacation Manages thermostat settings for a vacation period page 16 Reminders Alerts Displays any reminder or alert messages page 18 Settings Manages display preferences F C date brightness Wi Fi and equipment operating parameters thresholds sensors etc page...

Page 11: ... in heat or auto mode but is not currently calling for heat Cool A blue cool icon indicates that your thermostat is calling for cool A white cool icon indicates that your system is in cool or auto mode but is not currently calling for cool Fan A fan icon indicates that your thermostat is calling for the fan to run Auto If both heat and cool icons are shown your system is in Auto mode meaning your ...

Page 12: ...his minimum amount of time A longer runtime improves air circulation and results in a more consistent temperature than with the Auto setting while being more cost effective than the On setting Your ecobee3 will meet this minimum runtime over the hour while making sure it never runs for less than five minutes On Thermostat and Mobile 1 Select Main Menu System Fan 2 Swipe left or right to adjust the...

Page 13: ...t the values 3 If supported by your device enable or disable Free Cooling On Web 1 Select System tile Ventilator HRV ERV 2 Adjust the Occupied Min Run Time and Unoccupied Min Run Time by selecting each option and swiping left or right to adjust the values 3 If supported by your device enable or disable Free Cooling Adjusting Sensor Modes Your ecobee3 supports wireless remote sensors that detect mo...

Page 14: ... Me 2 Enable or disable the Follow Me feature 3 If enabled select which sensors are affected by pressing on each checkbox Adjusting Comfort Settings You can configure your ecobee3 to fit your schedule and comfort needs while maximizing your energy savings Your ecobee3 organizes your temperature and fan settings into different Comfort Settings These settings are used in the Schedule Smart Home and ...

Page 15: ...tivity by touching 4 Select Start time 5 Swipe to select the new time value Note You can only select time values that are at least 30 min after the previous activity to 30 min before the next scheduled activity i e you cannot overlap activity times 6 Touch Save 7 If you have added a new activity you need to select Comfort Setting to use 8 Touch Save 9 Touch the Back arrow to return to the Schedule...

Page 16: ... settings 7 Select Heat or Cool to enable disable heat and cool during the vacation event 8 Configure the set point s for heat and or cool during the vacation event by selecting Heat set to or Cool set to adjusting the temperature and then pressing Save 9 Touch the Back arrow 10 Touch Save The vacation event is now set You can adjust it at any time by selecting it from the Vacation menu To delete ...

Page 17: ... restore it to the default state Reset Registration Deletes your registration settings i e username and password Equipment settings and personal preferences are kept as is Reset Preferences Resets all your preferences reminders alerts and programming back to the default state Reset All Resets the Smart Si thermostat back to its default factory settings and removes any registration information On T...

Page 18: ...ng with optional technician contact information will be displayed on the screen If the homeowner registers the thermostat the alert will be emailed to them and be displayed on the web portal On Thermostat and Mobile 1 Select Main Menu Reminders Alerts Alerts 2 Select the alert you want to view 3 Touch OK to return to the Alert list Hint If the alert is not configured correctly touch Edit when view...

Page 19: ... C Aux Heat Runtime Alert Sets the amount of time that the Auxiliary heat source if installed is can run continuously before an alert is generated The options are Disabled No alert will be generated A time from 30 min to 8 hrs Aux Outdoor Temp Alert If you have a heat pump with an auxiliary heat configuration you can configure your ecobee3 to generate an alert if the auxiliary heat is called for w...

Page 20: ...ormat Note The current date and time are programmed during initial setup and automatically from the Internet If you need to adjust the data and time log in to your personalized web portal On Thermostat To adjust the time format 1 Select Main Menu Settings Date time 2 Select Time format 3 Touch 12 hr or 24 hr On Web 1 Select Settings tile 2 Select Time 3 Select 12 Hour or 25 Hour Temperature Displa...

Page 21: ...pendently You can also configure the screen to automatically sleep i e turn off whenever your ecobee3 enters the Sleep activity period For example if your thermostat is located in a bedroom you may want to blank the screen when you are sleeping whereas if the thermostat is in a hallway you may want the screen displayed all the time On Thermostat 1 Select Main Menu Settings Preferences 2 Select Scr...

Page 22: ...cover Heat Mode or Smart Recovery Cool Mode 4 Select Enable or Disable Access Control You can prevent people from making changes your thermostat s schedule vacation or system settings by configuring a 4 digit security code If enabled the security code will be required to access and change these settings On Thermostat To add a security code or change existing settings 1 Select Main Menu Settings Ac...

Page 23: ...obee3 supports WEP WEP128 WPA and WPA2 encryption schemes Password if encryption is used Channel Leave Any channel selected unless your network is configured to use a specific Wi Fi channel Advanced Settings If you are using Static IP addressing the following additional parameters will require configuration IP Address Gateway Subnet Mask Primary and Secondary DNS If you need to specify your ecobee...

Page 24: ...er device for your new home with the same account The new homeowners will need to register the ecobee3 thermostat and set up their own web portal Installation Settings The ecobee3 automatically detects which wires are connected to it However you may need to still adjust equipment operating parameters Note Installation settings are only configurable from the thermostat itself not the personalized w...

Page 25: ... heat source If you have selected a heat pump as your primary source this feature allows you to configure the 1st stage of auxiliary heat connected to the system Type Configured during initial setup page 4 this optimizes the system for either a conventional furnace or a boiler Fan control in Heat mode Configures the furnace fan to be controlled by the ecobee3 or the HVAC system during heat cycles ...

Page 26: ... Menu Reconfigure equipment to run the initial setup process again Note Reconfiguring the equipment will delete any existing configuration Thresholds This menu lets you configure the temperature and time thresholds associated with the heating and cooling equipment You must configure the Equipment settings page 24 before setting the thresholds Only the applicable threshold settings will be displaye...

Page 27: ...gure the settings as required Aux Heat Max Temp Configures the maximum outdoor temperature above which the auxiliary heat will not be engaged The temperature is adjustable from 0 to 80 F 26 5 C in increments of 0 5 F 0 3 C The default value is 70 F 21 C On Thermostat 1 Select Main Menu Settings Installation Settings Thresholds Heat Differential Temp 2 Configure the settings as required Heat Differ...

Page 28: ...which stage to start the HVAC equipment in depending on the indoor and set point temperature delta As the stage 1 temperature delta is exceeded the second stage will engage Once the equipment has brought the current temperature back to within the heat or cool differential setting stage 2 will disengage and stage 1 will remain running until the set point is reached On Thermostat 1 Select Main Menu ...

Page 29: ...room temperature change the offset to compensate for the difference The correct temperature is adjustable from 10 F in 0 5 F 0 3 C increments On Thermostat 1 Select Main Menu Settings Installation Settings Thresholds Temperature Correction 2 Swipe left or right to select the value Installer Code To prevent accidental modifications to the installation settings you can enable a 4 digit installer cod...

Page 30: ... and cooling Heat Only Do not jumper Rc or Rh ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 Heat and Cool Do not jumper Rc or Rh ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 Heat and Cool 2 Stage Heat Do not jumper Rc or Rh ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 ...

Page 31: ...r Geothermal Heat Pump 2 Stages with Auxiliary Heat Do not jumper Rc or Rh ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 Boiler or radiant systems Boiler or Radiant System with Air Handler and Conventional Cooling or Heat Pump Do not jumper Rc or Rh ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 ...

Page 32: ...r ecobee3 Accessory devices The ecobee3 can control an accessory HVAC device like a humidifier dehumidifier or ventilation device from its ACC terminals If the accessory is internally powered connect the 24V to ACC Also connect the common for the accessory to common on the control board You will need to configure the accessory device when you first power on your ecobee3 PEK thermostat wiring ...

Page 33: ... Connectivity Menu Reference Note Depending on your equipment configuration not all menu options may be available Main Menu Registration System HVAC System Fan Humidifier Dehumidifier Ventilator HRV ERV Sensors Smart Home Away Follow Me Your Thermostat Schedule Comfort Settings Home Away Sleep Vacation Reminders Alerts Reminders Alerts Preferences HVAC Maintenance ...

Page 34: ...n outdoor temp Aux Heat Simultaneous Operation Furnace Fan control in Heat mode Ventilator Free Cooling Max Outdoor Temp Free Cooling Max Outdoor Humidity Indoor Outdoor Temp Delta Max Set Point Temp Delta Air Conditioner Dehumidifier Dehumidify with fan Min Run time delta Dehumidify in heat mode Dehumidifier Active Reconfigure equipment Thresholds Auto Heat Cool Heat Cool Min delta Compressor Min...

Page 35: ...n a particular installation If this equipment does cause harmful interference to radio or tele vision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an...

Page 36: ...wise eligible to receive a replacement product no amount shall be charged to Customer s credit card or c ship the defective Product directly to ecobee in which case Customer shall contact ecobee directly at 1 877 932 6233 so ecobee can make the required shipping arrangements Upon receipt of the defective Product ecobee will ship an equivalent replacement product to Customer provided the returned P...

Page 37: ...to and use of the software will not be permitted and you may within fourteen days of the date of your purchase if the ecobee product return the software together with the product in its original packaging and sale condition to a ecobee if you have purchased the ecobee product directly from ecobee or b to an ecobee authorized reseller or distributor if you have purchased the ecobee product from suc...

Page 38: ...and to the extent permitted thereunder and under this EULA 5 License Transferable This EULA shall be binding upon and shall ensure to the benefit of and be enforceable by each of the parties their respective successors and permitted assigns LICENSEE may assign this EULA without the prior consent of ecobee ecobee may assign this EULA without the consent of LICENSEE at any time 6 Copy Restrictions U...

Page 39: ...andard Product and Software limited warranty statement Customer Warranty which equally applies to the Software embedded in the Product and which is incorporated by reference herein with the Product for your benefit only In the event of an Error in connection with the Software refer to the Customer Warranty and Terms of Sale provided with the Product for further detail b EXCEPT FOR THE REPRESENTATI...

Page 40: ...up in the English language only Les parties declarent par les presentes qu elles exigent que cette entente et tous les documents y afferents soit pour le present ou le futur soient rediges en langue anglaise seulement 15 Jurisdiction This EULA shall be exclusively governed by construed and interpreted 38 in accordance with the laws of the Province of Ontario Canada For the purpose of all legal pro...

Page 41: ...ject matter of this EULA and supersedes all prior or contemporaneous agreements negotiations representations and proposals written or oral between ecobee and LICENSEE The EULA may only be amended or supplemented by written agreement executed by each of the parties ...

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