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| 250 University Ave | Suite 400 | Toronto, Ontario | M5H 3E5                                           

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 If after 2 hours the set point has not been 
met, the Thermostat will shutdown the heat pump and 
energize the auxiliary heat to meet the set point. This 
option should also be used for installation where the 
heat pump evaporator coil is downstream from the 
source of auxiliary heat. 

Furnace (Auxiliary Heat) 

Allows you to enable and configure up to a 3-stage 
conventional heat source. If you have selected Heat 
pump as your primary source, this feature will allow 
you to configure the auxiliary heat connected to the 
system. 
 

Furnace Type

  

Allows you to configure the type of furnace connected. 
This allows the Smart Thermostat to optimize its 
algorithms based on the type of fuel and typical 
characteristics of the chosen system. Choose the 
option that best represents the type of heating system 
installed. 
 

Heat Stages

  

Allows you to configure up to 3 stages of 
heat. If you require a third stage, you must configure 
an accessory relay to control that stage. 
Heat Fan Control This option allows you to determine 
if the system fan is controlled by the system during 
heat cycles, or if the Thermostat is required to control 
the fan. Normally the HVAC system controls the fan 
during heat cycles. 
 

Air Conditioner 

Allows you to enable and configure up to 2 stages of 
air conditioning. If you require a second stage, you 
must configure an accessory relay to control that 
stage. 
 

Staging Method of Operation 

The ecobee Smart Thermostat uses a unique method 
for staging for multi-stage heating or cooling. It uses 
a combination of intelligent algorithms and past 
performance to determine when to activate the 
stages. 
 
When there is a call for heat or cool, the system 
computes how long it would take for the system to 
reach the desired set point in stage 1, stage 2 or 
stage 3 accordingly. It will determine the highest stage 
at which a minimum of 10 minutes of run time is 
required. It will then automatically start the system at 
that stage (ie if it calculates that it will take 15 minutes 
at stage 2 but only 7 minutes at stage 3, the system 
will immediately turn on stage 2 to meet the set point). 
If the calculation indicates to start at stage 1, and it 
takes more than 10 minutes to reach the set point, 
it will automatically engage stage 2. If stage 2 runs for 
 

more than 10 minute without reaching the set point it 
will activate stage 3. A minimum run time of 10 
minutes is used to ensure that proper circulation 
throughout the system and that minimum cycle times 
are maintained. For heat pumps with auxiliary heat, 
the operation of the auxiliary heat will depend on the 
configuration of the Allow Heat 
 

Pump/Auxiliary Heat to Run Simultaneously

 

Accessory relays 

Accessory relays are generic relays that can be 
configured to control the following; 
Heat Stage 3 Select this option when the Thermostat 
is required to control a 3-stage conventional heating 
system. Connect the third stage (or W3) contact to 
this accessory relay.  
 
 

 

Summary of Contents for 3 lite

Page 1: ...mart Thermostat has been designed in partnership with HVAC contractors to ensure the installation process is simple and efficient This step by step Installation Manual will walk you through all aspects of the installation To ensure an on going service relationship with your customers please register all of your ecobee Smart Thermostats in your Contractor Portal The ecobee Team Technical support Ou...

Page 2: ...ms Yes Standard electric cooling up to two stages Yes Boilers Yes Central humidifier Yes Central dehumidifier Yes Heat Recovery Ventilator HRV Yes Energy Recovery Ventilator ERV Yes Sensors with dry contact outputs Yes Approvals This product was designed and built in accordance to RoHS directive 2002 95 EC and contains no hazardous substances as defined by this directive Optional Power supply meet...

Page 3: ... process You can press Back to go back and make any changes Once you are satisfied with the setup press Done Equipment The equipment setting will allow you to manually configure the various devices that are connected to the Equipment Interface Heat Pump This section allows you to enable and configure up to a 2 stage heat pump If a second stage is required you must configure an Accessory relay to c...

Page 4: ...nd stage you must configure an accessory relay to control that stage Staging Method of Operation The ecobee Smart Thermostat uses a unique method for staging for multi stage heating or cooling It uses a combination of intelligent algorithms and past performance to determine when to activate the stages When there is a call for heat or cool the system computes how long it would take for the system t...

Page 5: ...hanged soon Your furnace filter needs to be cleaned changed Your ventilator filter needs to be cleaned changed Your UV lamp needs to be changed Your humidifier pad needs to be cleaned changed There is no communication between the Thermostat and the Equipment Interface module The temperature in the home is too low The temperature in the home is too high The humidity in the home is too low The Humid...

Page 6: ...ectly at 1 877 9 ecobee so ecobee can make the required shipping arrangements Upon receipt of the defective Product ecobee will ship an equivalent replacement product to Customer provided the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product Warranty This warranty does not cover removal or reinstallation costs and shall not appl...

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