22
Troubleshooting
MANUALLY INITIATED ELECTRONIC
DIAGNOSTICS
1
. To enter diagnostics, press the SELECT button and
hold for three seconds. The display will change to
show turbine count, valve cycle position, and posi-
tion switch status (open or closed).
TURBINE OPERATION:
If no water is flowing
through the softener, the turbine indicator displays
three zeros. When water is flowing, a 000 to 199
count repeats for each gallon of water passing
through the turbine. To check for positive operation of
the turbine if zeros are shown, open a nearby soft
water faucet and observe the turbine count. If you
don’t get a reading in the display with faucet open,
pull the sensor housing from the valve outlet port (see
Fig. 43). Pass a small magnet back and forth in front
of the sensor. You should get a reading in the dis-
play. If you get a reading, unhook the inlet and outlet
plumbing and check the turbine for binding.
POSITION SWITCH STATUS:
With the valve in serv-
ice, or any of the recharge cycle positions, the posi-
tion switch indicator will show the switch open. While
the valve is rotating from one position to another, the
position switch indicator will show the switch closed.
There is likely a problem if indications vary from this
pattern.
OTHER INFORMATION:
While in the diagnostics
screen, the following information is available and may
be beneficial for various reasons. This information is
retained by the electronic controller from the first time
electrical power is applied to the unit.
=
Press and hold the
r
UP button to display the
number of days this controller has had electrical
power applied.
=
Press and hold the
s
DOWN button to display the
number of regenerations initiated by this controller
since the model code number was entered.
NOTE:
If the electronic controller is left in the diag-
nostic display (or a flashing display when set-
ting times or hardness), the normal time of
day display automatically returns if a button
has not been pressed for 4 minutes. To
return to the diagnostic display, repeat step 1,
above.
RESETTING TO FACTORY DEFAULTS
To reset the electronic controller to its factory default
for all settings (time, hardness, etc.):
1
. Press the SELECT button and hold it until the dis-
play changes twice to show the flashing model
code.
2
. Press the
r
UP button to display a flashing “SoS”.
3
. Press the SELECT button, and the electronic con-
troller will restart.
4
. Set the present time, hardness, etc., as described
on pages 13 & 14.
Turbine Count
(Water Flowing)
Turbine Count
(No Water
Flowing)
Valve Position
Indicator
Position Switch Indicator
(Open)
Motor
Turbine
Support
& Shaft
Position
Switch
Sensor
Housing
Turbine
Valve Outlet
FIG. 42
FIG. 43
FIG. 44
