USER MANUAL / MANUAL DE USUARIO
– MICROSTAR
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INMANUUML019 USER MANUAL - M. USO OM-200 V.2023.01 ENG-ESP US
10.
TECHNICAL SERVICE
The Ecleris Microstar OM-200 Microscope must be repaired and/or maintained exclusively by
authorized ECLERIS Technical services. ECLERIS recommends using the following
procedures for a quicker repair service and replacement of guaranteed products.
1) Contact the Technical service department of your local distributor or the nearest
ECLERIS office.
2) Give detailed information of the problem.
3) If the problem cannot be solved by troubleshooting, the product shall be sent for its
repair.
The following product information shall be attached:
Owner´s name
Owner´s address
Contact name and phone number
Product´s serial number
Problem´s description
4) Send the Microscope for repair or replacement.
The ECLERIS Microstar OM-200 Microscope shall be sent in its original Packaging so that it is
not damaged during transportation.
ECLERIS shall not be liable for damages that may occur during transportation, caused by
deficient packaging.
11.
WARRANTY
ECLERIS states that the ECLERIS Microstar OM-200 Microscope has complied with the
required Quality Control verification and has no manufacturing defects. This guarantees the
appropriate functioning under adequate use in agreement with the indications of this manual.
The warranty period is for one (1) year as from the date of purchase invoice.
ECLERIS shall not be liable for any damage caused to/by the microscope due to incorrect use,
negligence, cleaning or incorrect storage. Any repairs made by personnel not authorized by
ECLERIS will void this warranty. The describe warranty is exclusively valid for the original
buyer.
The following parts are excluded from the warranty:
Parts and components manufactured by third parties
Cables and plugs
Damages resulting from connections to inadequate power supplies
Disregarding the warranty situation, all shipment from and to the authorized ECLERIS
Technical
service
facilities
is
the
sole
responsibility
of
the
client.
