Troubleshooting
Section 7
Digital Satellite Receiver
Page 7 - 3
©
2
001
E
c
hoS
tar
Inte
rnati
o
nal
C
o
rp
orat
io
n
A
ll
ri
g
hts
re
s
erved
7
1.4. REMOTE CONTROL UNIT (RCU) RELATED
1.5. INSTALLATION RELATED
Problem
Possible cause
What to do?
1. Receiver does not
respond to the RCU.
■
Batteries are empty.
■
Insert new batteries.
■
The RCU is set to another
mode (TV, VCR).
■
On the RCU, press the
SAT key.
■
The receiver code is not
programmed correctly.
■
Program the SAT mode
with code 0222, see the
appendix for instructions.
2. Receiver does
sometimes not respond to
the RCU.
■
Direct sun light from
behind the receiver.
■
Close the sun blinds or
get closer to the receiver.
■
You do not aim
sufficiently at the receiver.
■
Aim at the receiver
display.
■
install a RCU extender.
■
Batteries are almost
empty.
■
Insert new batteries.
Problem
Possible cause
What to do?
1. My television does not
receive any signal from
the receiver (UHF only)
■
You did not select the
correct audio/video
channel on your TV.
■
Refer to the user manual
of the TV for instructions.
■
On the receiver, In the TV
system menu select the
correct channel and PAL
setting.
■
Use another method to
connect the receiver.
2. My television does not
receive any signal from
the receiver
■
You did not select the
correct A/V channel on
your TV.
■
Select the correct A/V
channel on your TV.
■
You did not use a correct
SCART cable.
■
Use only a full featured
SCART cable that is
correctly shielded.
3. My television shows black
areas on the left and right
of the screen.
■
You did not select the
correct aspect ratio for
your TV.
■
On the receiver, in the
user profile menu select
the correct aspect ratio.
4. In a motorized
installation, the dish turns
to the West while I select
Set East Limit.
■
The motor turns the other
way around because the
cable is not installed
correctly.
■
At the receiver, change
the cable connections to
M1 and M2.
5. In a motorized
installation, I cannot
select a specific satellite.
■
The required satellite is
located outside the
selected East or West
limit.
■
If physically possible,
mind dish damage, revise
the limit setting.
■
Select another satellite.