Appendix A: Troubleshooting Guide
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Appendix A: Troubleshooting Guide
equipment, this copy-protection bit can be turned off or on according to the user’s
needs. In consumer products, the SCMS bit is always enabled.
Unfortunately there is no way for the transmitting device to automatically detect
which format the receiving device is able to accept. If you have a DAT deck that is
not able to read the S/PDIF output from your Echo product, chances are it is
transmitting in the mode that the deck is not equipped to handle.
We have provided a software switch in the driver that allows you to select which
mode your Echo hardware transmits. To access this switch go to the
Console
.
Click on the
Settings
button and select the
Digital
tab. In the window that appears
you’ll see a pair of check boxes in an area labeled
S/PDIF Format
; one check box
is labeled
Consumer
and the other
Professional
. Select the appropriate format for
your DAT (if you don’t know which one to use, simply select the one that is not
currently checked). Now click the
OK
button and again try recording to your DAT.
Note:
Your Echo product never transmits the SCMS bit; regardless of which
mode is selected.
Problem:
When the Windows start-up sound plays, it plays at an altered pitch.
Solution
: When your Echo product is set to sync with an external device, it will
playback at the rate generated by that device. If the startup sound you are using
was sampled at 8kHz, but you are synchronized with a device running at 44.1kHz,
the startup sound will play back at this faster rate. You have four choices - ignore
the altered pitch, switch to internal clock, use the sample rate lock feature, or use a
different device for the startup sound playback. We suggest that you never use
your Echo product for playback of any of Windows’ system sounds.
Problem:
Your Echo product doesn’t seem to recognize the synchronization clock
to which it is connected.
Solution
: Although it may seem obvious, the first thing to check is that there is a
physical connection between the device generating the clock and your Echo
hardware. Just because multiple devices are connected to the same computer
