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For more information about the modem's internal service area, connection speed, signal quality, and other
settings, see the modem's user manual. You must have a high-speed modem connection.
Interruptions during playback or slow response
In this case, try the following:
•
Keep a distance of at least three metres from microwave ovens, mobile phones, Bluetooth devices or other
WLAN-compatible devices. Try changing the active channel on the WLAN router.
Internet connection not available / Audio and video sharing not working
If the MAC address (unique identification number) of your PC or modem has been registered temporarily,
the TV may not connect to the Internet. In this case, the MAC address is verified every time you connect to
the Internet. This is a measure against unauthorised access. Because your TV has its own MAC address, your
ISP cannot verify your TV's MAC address. For this reason, you cannot connect to the TV. Contact your internet
provider and ask for information about your internet connection. It is also possible that the connection failed
because of the firewall. If you think this is causing your problem, contact your ISP. A firewall may be causing
connection problems when using the TV in Audio and Video Sharing mode or when surfing through Audio
and Video Sharing.
Invalid domain
Before sharing files in the media server program on your PC, make sure that you are logged in to the PC with
a verified username/password and that your domain is active. If the domain is invalid, it may cause problems
when viewing files in Audio and Video Sharing mode.
Using the Audio and Video Sharing network service
The Audio and Video Sharing feature uses a standard that simplifies the process of monitoring digital
electronics and is therefore suitable for use on a home network.
This standard allows you to view and play photos, music and video stored on a media server that is connected
to your home network.
Installing server software
The Audio and Video Sharing function cannot be used if the server software is not installed on the computer,
or if the required media server software is not installed on the companion device. Install the correct server
program on your computer.
Connect to a wired or wireless network
For more detailed configuration information, see the
Wired/Wireless
chapters.
Audio and Video Sharing
Go to
Settings
>
Devices
and turn on
Audio and video sharing
.
Playing Shared Files via Media Browser
Highlight
Audio and Video Sharing
in the Sources menu using the directional buttons and press
OK
. The
available devices on the network are displayed. Choose one of them and press
OK
to continue. The media
viewer appears.
For more information about playing files, see the Media Viewer menu.
If there is a problem with the network, unplug the TV from the socket and plug it back in. Trick mode and
skipping are not supported with Audio and Video Sharing.
Note:
Some computers may not be able to use Audio and Video Sharing because of administrator permissions
and security settings (for example, corporate PCs).
Smart Center
TV Smart Centre is a mobile app that runs on iOS and Android platforms. You can easily stream your favourite
concerts and programmes from your smart TV via your mobile device. Also, you can run your apps, use your
mobile device as a TV remote and share multimedia files.
Note: The ability to use all the features of this app depends on the characteristics of your TV.
