ENGLISH
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Support:
Support.Eccotemp.com
Shop Online:
Eccotemp.com
Store Locator:
Eccotemp.com/locator
VI. EXCLUSIONS
The following exclusions apply to this Limited Warranty:
1.
A repair, replacement, or refund will not be provided under this Limited Warranty unless the Product containing
the defective component is properly installed and maintained according to Eccotemp’s Installation Manual
and Use & Care Manual and in compliance with all applicable federal, state/province, and local laws, regulations,
codes, policies, and licensing requirements. Any abuse, misuse, alteration, neglect, or misapplication of the
Product will render this Limited Warranty null and void.
2.
A repair, replacement, or refund will not be provided if the Product is damaged by services performed by third
party service providers other than Eccotemp Systems.
3.
Eccotemp systems is not responsible for any expenses arising from labor services, including but not limited to,
installation or removal services due to a warranty claim.
4.
A repair, replacement, or refund will not be provided if the Product is used in a hot water circulation loop, in
series with a circulation system, where an on-demand recirculation system is incorporated, or in any other
corrosive or otherwise destructive environment where the Product is not intended to be used as set forth in
Eccotemp’s Installation Manual and Use & Care Manual.
5.
A repair, replacement, or refund will not be provided if the Product is damaged as a result of improper
installation, including improper ventilation materials, sizing, length, elevation, condensation drainage, or
inadequate airfl ow.
6.
A repair, replacement, or refund will not be provided if the Product is damaged as a result of improper use,
including freezing within the unit or surrounding piping, incorrect sizing for the application, scale build up, or
incorrect gas and/or water pressure.
7.
This Product shall not be used as a pool or spa heater. Use of the Product as a pool or spa heater shall be
considered misuse and will render this Limited Warranty null and void.
8.
A repair, replacement, or refund will not be provided if the Product is damaged by the use of non-potable,
untreated or poorly treated well water, or water with high PH levels or hardness levels in excess of 12 grains per
gallon (200 mg/L).
9.
A repair, replacement, or refund will not be provided under this Limited Warranty if the original serial number on
the Product has been removed or altered in a way that causes the serial number to not be readily determined.
10.
Eccotemp will not pay electricity or fuel costs, or increases in electricity or fuel costs, for any reason whatsoever,
including additional or unusual use of supplemental electrical heat.
11.
Eccotemp will not be responsible for any default or delay in performance under this Limited Warranty caused
by any factor or contingency outside of its control.
VII. MISCELLANEOUS
No agent, employee or representative of Eccotemp has any authority to bind Eccotemp to any representation or
warranty concerning the Product not contained in this Limited Warranty. Eccotemp reserves the right and authority to
change, modify or alter this warranty at any given time.
VIII. FOR CUSTOMERS WITH A HOME WARRANTY
Often your home warranty will assist in covering some of the fees related to your home appliances, such as your water
heater. Be sure to check with your home warranty company for assistance prior to reaching out to Eccotemp.
