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Product Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locater: Eccotemp.com/locater
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
PLEASE NOTE: THIS MANUAL IS SUBJECT TO CHANGE AT ANYTIME, TO ENSURE THIS MANUAL IS UP TO DATE PLEASE VISIT OUR HELPDESK AT WWW.ECCOTEMP.COM
FOR ALL OF OUR PRODUCT MANUALS.
PLEASE NOTE: THIS MODEL IS FOR INDOOR PERMANENT INSTALLATIONS ONLY.
Eccotemp Systems ,LLC
Limited Warranty Information
i12 LP & NG
Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when
installed and operated according to Eccotemp’s installation and operating instructions. This Limited Warranty
extends to the original purchaser and subsequent owners, but only while the product remains as the site of
the original installation. This Limited Warranty terminates if moved or reinstalled at a new location. There
are no warranties, express or implied made or given other than contained in this Limited Warranty. No
agent, employee or representative of Eccotemp has any authority to bind Eccotemp to any representation
or warranty concerning the Product not contained in this Limited Warranty. Eccotemp reserves the right and
authority to change, modify or alter this warranty at any given time.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO
REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT ECCOTEMP’S DISCRETION. ECCOTEMP SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Limited Warranty Period
This Warranty is extended by Eccotemp Systems to the Owner. This warranty takes effect on the date of
installation of the Product or 30 days after the date of purchase, whichever occurs first, and is effective until
the specified anniversary of such date as follows:
Item Period of Coverage
Heat Exchanger 2 years
All other parts 2 years
Coverage’s are void if the unit is used in a hot water circulation loop, in series with a circulation system or
where an on-demand recirculation system is not incorporated.
Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits.
Proof of purchase required. Products repaired will be covered under this Limited Warranty for the remainder
of term of the original purchase.
Exclusions
Please refer to the Installation Manual and Use & Care Manual supplied with your new Eccotemp Systems product.
This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor by
Eccotemp to the failure of the product:
1. Abuse, misuse, alteration, neglect or misapplication.
2. Improper, dangerous, destructive maintenance procedures or inadequate maintenance.
3. Damages caused by services performed by servicers other than Eccotemp Systems.
4. Installation in a corrosive or otherwise destructive environment.
5. Damage as a result of freezing within the unit or surrounding piping.
6. Scale buildup.
7. Incorrect gas or water pressure.
8. Acts of force Majeure.
9. Damage as a result of use with non-portable, untreated or poorly treated well water, or water with high
PH levels or hardness levels in excess of 12 grains per gallon (200mg/L).
10. Incorrect sizing for the application.
11. Products with original serial numbers that have been removed or altered and cannot be readily determined.
12. Acts of God including, but not limited to; fire, flood, or nature disaster.
