11
LIMITED WARRANTY
Eccotemp Systems, LLC, hereinafter Eccotemp, warrants the Chamber Body of its ET Series residential water
heaters against defects in materials and workmanship for three (3) years. The Chamber Body as referred to
herein shall mean the plastic body of the heat exchanger only, and does not include component parts attached
to it. Eccotemp warrants the electronic Circuit Board for a period of 18 months. Eccotemp warrants all other
component parts to be free of defects in materials and workmanship for a period of one year. This warranty
begins on the date of original retail purchase or, in the absence of proof of purchase, from the date indicated by
the serial number affixed to the water heater.
Eccotemp reserves the right to use reconditioned or remanufactured parts and units when repair or replacement
becomes necessary. During the first year of this warranty, Eccotemp will reimburse up to 1 hour of reasonable
labor expenses to a maximum of $95.00 to repair any defects in material or workmanship under the terms of
this warranty. All costs for shipping and handling are NOT included in this warranty including the cost of return.
When advance shipping is requested, full payment for replacement parts and shipping is required. Upon return,
review and inspection of the returned parts for warranty coverage, the purchase price of the parts deemed to be
covered by warranty, will be refunded to the customer. An RMA number is required for all returns to Eccotemp.
Circuit Board or Chamber Body replacements to the original purchaser, made after the initial warranty expires
and not later than ten years will be replaced by Eccotemp, subject to replacement charges not to exceed 25%
of the current manufacturer’s suggested retail price of the unit model for which it was originally installed, or a
currently sold comparable unit. Shipping charges are not included.
EXCLUSIONS AND LIMITATIONS OF THESE LIMITED WARRANTIES
THE LIMITED WARRANTIES PROVIDED HEREIN ARE IN LIEU OF ANY AND ALL WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND THE FITNESS FOR
A PARTICULAR PURPOSE; PROVIDED, HOWEVER, THAT IMPLIED WARRANTIES ARE NOT DISCLAIMED DURING THE
ONE YEAR PERIOD FROM THE DATE OF ORIGINAL RETAIL PURCHASE.
ECCOTEMP SHALL HAVE NO LIABILITY HEREUNDER EITHER DIRECT OR CONTINGENT, FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may have other rights THAT vary from state to state.
These warranties shall be void and have no effect:
•
If the Eccotemp heater is not used for its intended application;
•
If the design or structure of the Eccotemp heater is modified or altered in any way;
•
If appliances or equipment not approved by Eccotemp are attached to the water heater;
•
If the water heater is not property installed in compliance with the latest issue of (1) the
National Electric Code, (2) the applicable plumbing codes, (3) all local ordinances and
regulations pertinent to similar water heaters, and (4) the manufacturer’s recommendations
and guidelines contained in this and other documents included with the water heater;
•
If the Eccotemp water heater is not operated within the factory calibrated temperature limits;
•
If leaks in the tank or defects in other parts arise as the result of improper use, improper
installation, negligence in operation, failures resulting from accident, or from inability of the
Eccotemp water heater or any parts to function because of improperly made replacements and
repairs, or damage by fire, floods, lightning, or any other act of God;
•
If the plumbing design allows reverse flow through the Eccotemp heater;
•
If the Eccotemp heater element or elements fail due to air entrapment;
•
If the Eccotemp heater or connecting water lines are allowed to freeze;
•
If the serial number label has been altered or removed;
•
If the Eccotemp heater is installed in any area where it is not routinely monitored for proper
operation or leakage of the tank or connections would result in property damage of any kind,
or where such a location is unavoidable, a suitable drain pan was not installed under the water
heater along with a 150 PSI maximum pressure relief valve;
•
If the Eccotemp heater or any of its components warranted herein are used other than as a part
of the complete and integrated system as sold to the original purchaser;
•
If leaks in the tank or defects in other parts arise as a result of (1) being operated with deionized
water, (2) as a result of sizing that does not comply with the manufacturer’s published sizing
recommendations, (3) use with preheated water in excess of 140°F without the use of an
approved tempering valve, or (4) operation above 100 PSI.
Replacements and/or repairs furnished under warranty carry only the unexpired portion of the original warranty
or 90 days whichever is longer.
The terms of this warranty may not be varied by any person whether or not purporting to represent or act on
behalf of Eccotemp.
