EC Line TS-1710BF User Manual Download Page 13

Chapter IV: Common Faults and Exclusion 

1.  No display on the screen 

i) 

Power saving mode is on, press any key on the keyboard or move the mouse 

to deactivation. 

ii) 

The pins of the VGA  cable connector are bent or lost contact to the  VGA 

interface, change the VGA cable.  If problems still exists, bring the unit to 
the service provider. 

 

2.  Characters look too dark or to light 

Using OSD Menu to adjust the brightness 

 

3.  When your monitor needs to be adjusted? 

The resolution of frequency is unclear 

 

4.  The text appears on the screen are unclear 

Make sure the resolution or refresh rate are matching with the Display Mode 

 

5.  Touch panel doesn’t respond 

Make sure the touch screen driver is installed properly into your PC system and 
calibration is done. 

Summary of Contents for TS-1710BF

Page 1: ...User Manual TS 1710BF Touch Screen Monitor ...

Page 2: ...atement 3 Chapter II Installation Guide 4 2 1 Appearance of TS 1710BF Touch Screen Monitor 4 2 2 The Rear Panel I O Signs and Description 4 Chapter III Instructions for Installation 6 3 1 Touch Screen Driver Installation 6 3 2 Related Touch Function Setting 9 Chapter IV Common Faults and Exclusion 12 ...

Page 3: ...h the relevant explanation in national standards GB T9813 2000 microcomputers general specification After the computer is below the temperature of 10 C of environment storage please place the machine in room temperature 10 35 C conditions for more than two hours to avoid damage from low temperature In the meantime please do not remove the packaging and allow the computer to restore the natural tem...

Page 4: ...omagnetic Compatibility Statement TS 1710BF is fully compliance with the relevant requirements of the national standards GB 9254 1998 The limits and measurement methods of radio disturbance characteristics of information technology equipment for Class B products TS 1710BF is fully compliance with the relevant requirements of the People s Republic of China s national standards of GB 17625 1 2003 El...

Page 5: ... TS 1710BF Touch Screen Monitor 2 2 The Rear Panel I O Signs and Description A row of the external device connection interface is located at the rear bottom panel of the monitor such as power outlet Line in VGA and USB interface detailed as follows ...

Page 6: ...nu is activated POWER Turn the LCD power on and off When the power in on the light is show green stand by will show red UP Press this button to increase the value of the function selected or move to the previous function Down Press this button to decrease the value of the function selected or move to the previous function Enter Press this button to apply the monitor setting automatically and Exit ...

Page 7: ...ation 3 1 Touch Screen Driver Installation Step 1 Open the installer directory in the CD double click Setup exe Step 2 Installation started as the following figure shown click Next to proceed the next step Step 3 Installation in progress ...

Page 8: ...er and click Next to proceed installation Step 5 For the touch interface is RS232 click install RS232 interface driver and click Next to proceed installation Step 6 When choosing the calibrations select NONE click Next to proceed installation ...

Page 9: ... USB cable Step 8 When there are two or more touch screen please tick Support multi monitor system Step 9 Select the destination location to store the driver the default path is C Program Files eGalaxtouch we use the default path here click Next to proceed to installation ...

Page 10: ...installation Step 10 Check the message to create a desktop shortcut icon in the following figure Step 10 1 After install the driver successfully identify the USB controller card and RS232 control card as the following two figures shows ...

Page 11: ...3 2 Related Touch Function Setting 3 2 1 Touch Calibration 3 2 2 Touch Device Line Test ...

Page 12: ...3 2 3 1st or 2nd Touch Screen Setting 3 2 4 Touch Device Edge Correction Setting 3 2 5 Touch Device Hardware Information Display ...

Page 13: ...oblems still exists bring the unit to the service provider 2 Characters look too dark or to light Using OSD Menu to adjust the brightness 3 When your monitor needs to be adjusted The resolution of frequency is unclear 4 The text appears on the screen are unclear Make sure the resolution or refresh rate are matching with the Display Mode 5 Touch panel doesn t respond Make sure the touch screen driv...

Page 14: ...Manufacturer EC LINE Thank you very much for using EC Line product For service please contact service ecline com hk www eclinepos com ...

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