background image

22 

also recommend you to do this after change the monitor resolution or refresh rate. 
When  running  the  calibration,  press  the  center  of  calibration  point  to  avoid  in 
accuracy. 

9. The cursor moves opposite to the touch movement

 (1) Please run the 4/9/25 point calibration; 
 (2) The touch screen driver is not installed properly, reinstall the driver. 

10. The cursor fixed at the edge of LCD, or pulse in a fixed position

(1) The touch region of the screen has been suppressed by something. 
(2) Check the edges of the LCD if there is anything inserted in or the front frame is 
being squeezed; 
(3) Make sure the touch screen is clean without anything pasted on. 
(4)  If  the  above  steps  do  not  solve  the  problem, please  contact  the  products and 
services center in our company. 

11. The cursor in the touch screen can only move in a small area or resistive
touch screens are inaccurate. 

(1) This situation usually occurs in the first time installing the driver, please run the 
touch screen calibration program. We also recommend you to do this after change 
the monitor resolution (Start - Programs); 
(2) Run the touch screen calibration program to do a 25-point recalibration. 

12. POS display is not clear or water ripples appears

(1) Re-set in the display properties 
(2) The screen display resolution is set in the best condition (1024 * 768); 
(3) Power supply or other high frequency devices affect the screen or machine; keep 
the distance between the POS device and the high frequency devices. 

13. Can not connect to the printer

Summary of Contents for EC-1530

Page 1: ...User Manual EC 1530 All in one Touch POS Terminal...

Page 2: ...compatibility statement 4 Chapter II Installation Guide 4 2 1 EC 1530 Appearances 4 2 2 The front panel Function definition 2 3 The rear panel I O signs and description 5 Chapter III Instructions for...

Page 3: ...manual This Manual contains an overview of the installation guide instructions for use Common Faults and exclusion the main technical indicators content and the product warranty commitments You can a...

Page 4: ...t remove the packaging and allow the computer to restore the natural temperature and avoid heating up too fast to cause the computer to generate the occurrence of frost and condensation that might bri...

Page 5: ...ment This product is in full compliance with the relevant requirements of the national standards GB 9254 1998 The limits and measurement methods of radio disturbance characteristics of information tec...

Page 6: ...M 1 3 4 5 6 External serial devices such as mouse fax machines printers equipment etc USB USB interface to connect a USB device LAN1 Connect RJ 45 connector to 100M bps LAN interface enable the device...

Page 7: ...if you want to change the factory default settings based on customer characteristics boot by DEL to enter the BIOS interface If the message disappears before you respond to you can turn off the machin...

Page 8: ...Load Ddfault Settings Esc Exit Step 2 Select main Standard CMOS Features Bios information BIOS Vendor Core Version American megatrends 4 6 4 0 Item Help Compliency Project Version Bulit Date andTime...

Page 9: ...4 Select Boot Boot Configuration Bootup NumLock State Display Logo On Dislabled Boot Option Priorities BOOT OPTION Hard Drive BBS Priorities SATA ST3800 Move Value Enter select F10 Save and Exit F9 lo...

Page 10: ...sc Exit 3 2 Touch screen driver installation Step 1 Open the installer directory to find the setup exe file double click the installation when apply CD ROM installation the path is shown below Total M...

Page 11: ...10 Step 2 Double click the installation as the following figure shows click Next to proceed to the next installation Step 3 Install In progress...

Page 12: ...11 Step 4 Tick install PS 2 interface driver and click Next to proceed installation Step 5 If the touch interface is RS232 tick install RS232 interface driver and click Next to proceed installation...

Page 13: ...12 Step 6 When choosing the calibrations select NONE click Next to proceed installation Step 7 When installing USB touch please connect the USB controller and USB cable...

Page 14: ...more touch screen please tick Support multi monitor system Step 9 Select the destination location to store the driver the default path is C Program Files eGalaxtouch we use the default path here click...

Page 15: ...14 Click Next to proceed to installation Step 10 Check the projects to create a desktop shortcut icon in the following figure...

Page 16: ...15 After install the driver successfully identify the USB controller card and RS232 control card as the following two figures shows...

Page 17: ...16 Related touch function setting Touch calibration...

Page 18: ...17 Touch device line test Touch screen setting...

Page 19: ...18 Touch device edge correction setting Touch device hardware information display...

Page 20: ...ower adapter is plugged power light indicates the power connection if the light is off the adapter might be damaged or in protection Check the power outlet and make sure it is 220v power supply if the...

Page 21: ...tacts are in good condition 2 Check the AC 220V is stable 3 Virus may cause this problem if the hardware parts are normal immediately antivirus to restore the system 4 A sudden power failure or illega...

Page 22: ...d then install it again Remove the touch driver and then install it again 2 Execute the eGalaxTouch on the desktop check if the COM Port is normally 3 Disconnect the touch cable from COM port and plug...

Page 23: ...n 4 If the above steps do not solve the problem please contact the products and services center in our company 11 The cursor in the touch screen can only move in a small area or resistive touch screen...

Page 24: ...are is not found please re check printers and POS device is connected and the printer is available 6 If the above steps do not resolve this problem can only reinstall the operating system 14 USB exter...

Reviews: