EBOX 1.6, Owner'S Manual

Page: 14 / 17

Short run time
less than 15
minutes per
charge
Under-
charged
battery
Charge the battery. A new battery should
have been charged for at least 7-9 hours
before using the vehicle for the first time
depending on the models, and up to 8 hours
after each subsequent use.
Check all wires and connectors. Make sure
the battery connector is tightly plugged into
the charger connector, and that the charger is
plugged into the wall.
Make sure the wall outlet is turned on.
Battery is old
and will not
accept full
charge.
Even with proper care, a rechargeable battery
does not last forever. Average battery life is 1
to 2 years depending on vehicle use and
conditions. Replace only with a genuine
EBOX replacement battery.
Brakes are
not adjusted
properly
Refer to brake adjustment instructions.
Faulty battey
charger
Check the charger is outputting the correct
voltage. If it is not, contact your dealer to
source a replacement.
Vehicle runs
Sluggishly
Tyres are
not properly
Inflated.
The tyres are inflated when shipped, but they
invariably will lose some pressure Between
the point of manufacturing and your
purchase. Refer to tyre instructions to
properly inflate tyres.
Vehicle is
overloaded.
Make sure you do not overload the vehicle by
allowing more than one rider at one time,
exceeding the maximum weight limit, going
up too steep a hill or towing objects behind
the vehicle. If the vehicle is overheated, the
temperature circuit protector will slow the
motor down and if the condition continues,
will shut off power to the motor. Correct the
driving conditions that caused the
overheating, wait 5-10 minutes and then
resume riding. Avoid repeatedly overheating
the unit.
Sometimes
the vehicle
doesn’t run,
but other
times it
does.
Loose wires or
connectors
Check all wires around the motors and all
connectors to make sure they are tight.
Motor or
electrical
switch
damage.
Contact the authorized service centre for
diagnosis and repair.
Charger
gets warm
during use
Normal
response to
charger use
No action required. This is normal for some
chargers and is no cause for concern. If your
charger dose not get warm during use, it does
not mean that it is not working properly.
Vehicle
does not
stop when
applying the
brake.
Brakes are
not adjusted
properly
Refer to the brake adjustment instructions in
this manual to properly adjust brakes.
Vehicle
makes loud
noises or
grinding
sounds
Chain is too
dry
Apply a lubricant to the chain.
Worn chain /
Sprocket
Replace/ change the worn item. We
reccomend that this is done by an authorised
dealer.
Misaligned rear
wheel
Check the alignment of your rear wheel. If it
is out of line then re-centre using the guide
found earlier in this manual.
Brake pads
worn
Measure the matierial left on your pad. If it is
less than 1mm on the lead or trailing edge of
the pad then please replace them.
Wheel bearing
failed
If your wheel has side to side play then it is
likely that the rear wheel bearings have failed.
These can be changed by your local
authorised dealer.
Motor bearings
failed
If there is movement in the motor’s drive shaft
then the motor bearings may have failed.
Please get in contact with your local
authorised dealer who will be able to source
replacement parts.