26-3-2013 7 ebode BTS21
8. Frequently Asked Questions
Perform the following trouble-shooting steps before sending the BTS21 back for servicing.
Unit cannot be powered on. What should I do?
Make sure that the AC cord is firmly connected to the unit and that the power
outlet is turned on.
Ensure that the Power ON / OFF Switch is in the ON position.
When the speaker is powered ON, the LED Status Indicator will be lighted up.
There’s no Bluetooth connection between my device and the BTS21. What should I do?
Ensure that your Bluetooth enabled device supports the A2DP profile. Refer to its
user's manual on how to enable (turn on) the Bluetooth functions and capabilities.
Delete the BTS21 name entry from your Bluetooth device paired memory list and
perform the steps in Section 4. (Pairing your Bluetooth devices) to re-connect
your device with the BTS21.
Ensure that both your Bluetooth device and the BTS21 are not connected to any
other Bluetooth device.
On some Bluetooth devices, you may need to select the BTS21 as your default
output device after pairing is complete**.
A Bluetooth link is established and paired between the devices but there’s no music. What
should I do?
Please check if the volume button on the back of the subwoofer is not turned
down to 0 volume output.
Please check your Bluetooth devices volume is not turned down to 0 volume
output.
Please check if your Bluetooth device is playing any music.
**With some built-in Bluetooth enabled computers, 3rd party USB Bluetooth
dongles,
smartphones or other devices, you may need to manually specify / set-up the
audio output
as the BTS21 (e.g., under sound and audio devices section on your
computer's settings)
Please consult your manufacturer’s documentation for
further information.
9. Safety Instructions
A. Please read the following before using the product:
To be completely disconnected from the power input, the mains plug has to be
disconnected / detached from the mains.
Disconnect the mains plug when the device is expected to be unused for several days.
B. Additional guidelines for Bluetooth devices
The short wave radio frequency signals of a Bluetooth device may impair the operation of
other electronic and medical devices.
Switch off the device where it is prohibited. Do not use the device in medical facilities,
aircraft, refuelling points, close to automatic doors, automatic fire alarms or other
automatically controlled devices.
Keep this device at least 20 cm from pacemakers and other medical devices. Radio waves
may impair the operation of pacemakers and other medical devices.
Summary of Contents for BTS21
Page 4: ...26 3 2013 4 ebode BTS21 5 Product overview...
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Page 39: ...26 3 2013 39 ebode BTS21 5 Descripci n general...
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