Error Code
Symptom
Check Points
Detail Steps
3601
Unable to
detect HDD(CF)
1. CF Card
2. CF Slot
3. MB
1. Shut down power
2. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
3. Check if CF Card (PPC 5008) well connected with CF
Slot
4. If yes to item 3, remove CF card, check if pins on CF
slot located at the correct position
5. If CF slot is damaged, go to item 7; if CF slot is not
damaged go to item 6
6. If yes to item 4, replace with another CF card for testing
7. If fail, replace with MB for testing
8 If fail, system RMA to manufacturer
3602
Data Can’t read
and write
1. HDD
2. CF
1. Shut down power
2. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
3. Replace with another HDD for testing
4. Replace with another CF for testing
5 If fail, system RMA to manufacturer
3500
CMOS
checksum error
1. CMOS Battery
2. MB
1. Shut down power
2. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
3. Check if battery cable well connected with MB
4. If yes, replace with another battery cable for testing
5. If fail, replace with another CMOS battery for testing
6. If fail, replace with another MB for testing
7. If fail, system RMA to manufacturer
3400
Touch
malfunction
1. Driver (NA)
2. Touch to.MB cable
3. MB
4. Touch panel
1. Reinstall touch driver
2. If fail, shut down power
3. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
4. Check if touch panel cable well connected with MB
5. If yes to item 4, replace with another MB for testing
6. If fail, replace with another touch panel for testing
7. If fail, RMA system to manufacturer
6/53 Version 1.1
