DISCLAIMER
LOUD Technologies Inc. continually engages in research
related to product improvement, new materials, and production
methods. Design refinements are introduced into existing
products without notice as a routine expression of that
philosophy. For this reason, any current EAW Commercial
product may differ in some respect from its published
description, but will always equal or exceed the original design
specifications unless otherwise stated.
“EAW Commercial” is a trademark of LOUD Technologies Inc.
All other brand names mentioned are trademarks or
registered trademarks of their respective holders, and are
hereby acknowledged.
8. SERVICE INFORMATION
In the event that your CIS300 should require servicing, please
follow these instructions:
1. Call EAW Commercial Tech Support at 1-888-337-7404,
7 am to 5 pm PST (Monday-Friday), to verify the problem
and obtain a Return Authorization (RA) Number. Be sure to
have the serial number of the unit when you call. You must
have a Return Authorization Number in order to obtain
warranty service at the factory or at an authorized service
center. You can also email EAW Commercial Tech Support
2. Pack the unit in its original packaging. THIS IS VERY
IMPORTANT. LOUD Technologies is not responsible for
any damage that occurs during shipping due to non-
conventional packaging. Original packaging helps to
minimize the possibility of shipping damage.
3. Include a legible note stating your name, (no P.O. boxes),
daytime phone number, Return Authorization Number, and
a detailed description of the problem, including how we
can duplicate it.
4. Write the Return Authorization Number in BIG BOLD PRINT
on the top of the box.
5. Tech Support will tell you where to ship the unit when you
call for an RA Number. We suggest insurance for all forms
of cartage.
EAW Commercial | One Main Street | Whitinsville, MA 01588 USA
TEL toll free within US/Canada 888.337.7404 | TEL outside US 425.892.6503 | FAX 425.485.1152
www.eawcommercial.com
© 2004 LOUD Technologies Inc. All Rights Reserved. EAW Commercial is a registered trademark of LOUD Technologies Inc.
