Eaton 9355 Tie Cabinet (20/30 kVA) Installation Guide
S
164201630 Rev D
www.eaton.com/powerquality
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Chapter 6
Warranty
Limited Factory Warranty
Eaton 9355 UPS Products
WARRANTOR:
The warrantor for the limited warranties set forth herein is Eaton (“Eaton”).
LIMITED WARRANTY:
This limited warranty (this “Warranty”) applies only to the original end-user (the “End-User”) of the Eaton 9355 UPS
Products (the “Product”) and cannot be transferred. This Warranty applies even in the event that the Product is initially sold by Eaton for resale to
an End-User.
WHAT THIS LIMITED WARRANTY COVERS:
The warrantor warrants,with the terms of this Warranty, that the Eaton three-phase UPS electronics,
Eaton-built accessories, and Eaton -built battery cabinets (individually and collectively, the ”Warranted Items”) are free from defects in material and
workmanship.
For Product installed (and currently located) in the fifty (50) United States and the District of Columbia, if, in the opinion of Eaton, a Warranted Item
is defective, Eaton's sole obligation, at the option of Eaton, will be to refurbish or replace such defective Warranted Item (including the costs of
providing diagnosis, service, and labor [“labor coverage”]). The defective Warranted Item will be refurbished or replaced onsite at the End-User's
location or such other location as determined by Eaton. Any parts that are replaced may be new or reconditioned. All parts replaced by Eaton shall
become the property of Eaton.
For Product installed (and currently located) outside the fifty (50) United States and the District of Columbia, if, in the opinion of Eaton, a Warranted
Item is defective, Eaton's sole obligation, at the option of Eaton, will be to refurbish or replace such defective Warranted Item (not including the
costs of labor coverage). The defective Warranted Item will be refurbished or replaced onsite at the End-User's location or such other location as
determined by Eaton. Any parts that are replaced may be new or reconditioned. All parts replaced by Eaton shall become the property of Eaton.
LIMITED WARRANTY PERIOD:
The period covered by this Warranty for Product installed (and currently located) in the fifty (50) United States and the District of Columbia is ninety
(90) days from the date of Product purchase for labor coverage and twelve (12) months from the date of Product purchase or eighteen (18) months
from the date of Product shipment, whichever occurs first, for the refurbishment/replacement of parts.
The period covered by this Warranty for Product installed (and currently located) outside the fifty (50) United States and the District of Columbia is
ninety twelve (12) months from the date of Product purchase or eighteen (18) months from the date of Product shipment, whichever occurs first,
for the refurbishment/replacement of parts.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This Warranty does not cover any defects or damages caused by: (a) failure to properly
store the Product before installation, including the ”trickle charge” of batteries no later than the date indicated on the packaging; (b) shipping and
delivery of the Product if shipping is FOB Factory; (c) neglect, accident, fire, flood, lightning, vandalism, acts of God, Customer's neglect, abuse,
misuse, misapplication, incorrect installation; (d) repair or alteration not authorized in writing by Eaton personnel or performed by an authorized
Eaton Customer Service Engineer or Agent; or (e) improper testing, operation, maintenance, adjustment, or any modification of any kind not
authorized in writing by Eaton personnel or performed by an authorized Eaton Customer Service Engineer or Agent.
This Warranty is not valid:
if the Product's serial numbers have been removed or are illegible. Any Warranted Items repaired or replaced pursuant
to this Warranty will be warranted for the remaining portion of the original Warranty subject to all the terms thereof. Labor warranty is not provided
for Product located outside of the fifty (50) United States or the District of Columbia.
Any equipment, parts, or materials included in the Product
and not manufactured by Eaton are warranted solely by the manufacturer of such equipment, parts, or materials and are not included as part of
this Warranty. Batteries are not warranted by Eaton.
THIS WARRANTY IS THE END-USER'S SOLE REMEDY AND IS EXPRESSLY IN LIEU OF, AND THERE ARE NO OTHER EXPRESSED OR IMPLIED
GUARANTEES OR WARRANTIES (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, WHICH ARE
EXPRESSLY DISCLAIMED).
LIMITATION OF LIABILITY:
In no event shall Eaton be liable for any indirect, incidental, special, or consequential damages of any kind or type
whatsoever, or based on any claim or cause of action, however denominated. Eaton shall not be responsible for failure to provide service or parts
due to causes beyond Eaton's reasonable control. In no case will Eaton's liability under this Warranty exceed the replacement value of the
Warranted Items.
END-USER'S OBLIGATIONS:
In order to receive the benefits of this Warranty, the End-User must register the product warranty (via mail or online
at www.eaton.com/PQ/Register); use the Product in a normal way; follow the Product's user's guide; and protect against further damage to the
Product if there is a covered defect.
OTHER LIMITATIONS:
Eaton's obligations under this Warranty are expressly conditioned upon receipt by Eaton of all payments due to it (including
interest charges, if any). During such time as Eaton has not received payment of any amount due to it for the Product, in accordance with the
contract terms under which the Product is sold, Eaton shall have no obligation under this Warranty. Also during such time, the period of this
Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any overdue or unpaid amounts.
Summary of Contents for Powerware 9355
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