Eaton 5115 Rack-Mount UPS (500–1500 VA) User's Guide
S
164201449 Rev B
www.eaton.com/powerquality
63
Chapter 10
Warranty
Two-Year Limited Warranty with Extension to Three-Year Limited
Warranty (US and Canada)
Eaton UPS Models: 3105, 5110, 5115, 5125, and 5130
WARRANTOR:
The warrantor for the limited warranties set forth herein is Eaton Corporation Inc., an Ohio
Corporation company (“Company”).
LIMITED WARRANTY:
This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”)
of any Eaton 3105, 5110, 5115, 5125, and 5130 Products (individually and collectively, the “Product”) purchased on
or after August 19, 2009 and cannot be transferred. This Warranty applies even in the event that the Product is
initially sold by Company for resale to an End-User.
LIMITED WARRANTY PERIOD:
The period covered by this Warranty for Product installed [and currently located] in
the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months from the date of
purchase, or thirty (30) months from the date of shipment. For units which are registered online at
www.eaton.com/PQ/Register, the warranty is extended to thirty-six (36) months from the date of purchase, or
forty-two (42) months from the date of shipment.
WHAT THIS LIMITED WARRANTY COVERS:
The warrantor warrants that the Product and battery (individually and
collectively, the ”Warranted Items”) are free from defects in material and workmanship. If, in the opinion of
Company, a Warranted Item is defective and the defect is within the terms of this Warranty, Company's sole
obligation will be to repair or replace such defective Warranted Item (including by providing service, parts and labor,
as applicable), at the option of Company.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS:
The Warranted Item will be repaired or
replaced at a Company site or such other location as determined by Company.
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase
order for the value of the replacement Product, Company will use commercially reasonable business efforts to ship
(via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End-User
within one (1) business day after Company receives notice of the warranty claim. In such case, the End-User must
return (at Company's expense) the defective Warranted Item to Company in the same packaging as the
replacement Warranted Item received by the End-User or as otherwise instructed by Company. If Company does
not receive the defective Warranted Item, Company will either charge the End-User's credit card, or send the
End-User an invoice (which the End-User agrees to pay), for the value of the replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card
number or purchase order for the value of the replacement Product, Company will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted
Item to the End-User within one (1) business day after Company receives the defective Product from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping charges for
return of defective equipment and replacement of Warranted Items. Any returned Warranted Item or parts that are
replaced may be new or reconditioned. All Warranted Items returned to Company and all parts replaced by
Company shall become the property of Company.
