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NPServe Users Guide

Users GUide

   MN024002EN   February 2017

Connection details

Relays

1.  Relay contacts (1, 2, 3) – Relay 1 is NO contact that 

can handle 30 Amps. Relay 2 and 3 are 10A form 

C contacts.  All three contacts can be controlled by 

activating the contact on the NPServe web page (see 

Figure 2). Each contact will change state after selection 

and will show the state change once action is complete 

(see Figures 1 and 2).

Figure 3 .  Open contact

Figure 4 .  Closed contact

2.  When the contact is activated, the user will be asked 

if the action is to be executed. Click OK. A successful 

contact state change note will appear.

Possible troubleshooting

1.  If an error arises when the contact is selected, please 

verify that NPServe is active. 

otee:

N

Relay will change states with no connections.

2.  Ensure that the relay is not configured to energize on 

bootup. (This is configurable from the Configuration 

page.)

INCOM

1.  The icon is for EATON’s INCOM protocol devices. See 

IL TD17513 for wiring specification.

2.  Clicking the INCOM connection will allow for quick 

access to the set of INCOM devices polled by the 

NPServe.

Possible troubleshooting

If no device shows up once the icon is selected, verify the 

INCOM compatible device is connected:
1.  Verify that INCOM wiring is carried out per IL TD17513.
2.  Verify the INCOM device is powered and active.
3.  Verify that NPServe has auto learned devices 

connected to it or has INCOM devices in the 

configuration uploaded.

Ethernet connection

The Ethernet connection is for the network LAN 

connections. The port can be used to connect the NPServe 

to any Ethernet capable device:

Supports Web Page access

DNP Slave/Master communications are also available via 

this connection

Supports NTP time synchronization

Selecting the Ethernet ICON will take the user to the 

NPServe Maintenance Configuration page.

Possible troubleshooting

If NPServe is unreachable over Ethernet or is unconfigured, 

see the USB Maintenance Configuration section.

DNP ports (1 and 2)

The DNP Ports (1 and 2) are RS485 ports:

Can be used to connect to the VaultGard or other SCADA 

Master

Can be used to connect downstream DNP devices

Possible Troubleshooting

See the DNP SCADA Section.

Analog inputs

NPServe provides three power rails:

+5VDC, 150mA load

-5VDC, 100ma load

AGND (Analog ground)

250mA total load

1.  Configurations uploaded to NPServe may contain scale 

factors to convert raw voltage readings to engineering 

units.

2.  Clicking the green box containing the readings toggles 

between scaled and raw voltage readings.

Summary of Contents for MN024002EN

Page 1: ...NPServe Users Guide Comm Module MN024002EN Effective February 2017 ...

Page 2: ...SE OR MERCHANTABILITY OTHER THAN THOSE SPECIFICALLY SET OUT IN ANY EXISTING CONTRACT BETWEEN THE PARTIES ANY SUCH CONTRACT STATES THE ENTIRE OBLIGATION OF EATON THE CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES In no event will Eaton be responsible to the purchaser or user in contract in tort including negligence strict liability or otherwise for any...

Page 3: ...ER OF WARRANTIES AND LIMITATION OF LIABILITY ii SAFETY FOR LIFE iv SAFETY INFORMATION iv Safety instructions iv NPSERVE USERS GUIDE 1 Connections 1 Connection details 2 Real time data 3 Configuration 3 DNP SCADA 4 Diagnostics 5 System 5 USB maintenance port 5 ...

Page 4: ...ll result in death or serious injury WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in equipment damage only Safety instructions Following...

Page 5: ...accessed This guide is intended solely to provide user guidelines on the features connections and possible troubleshooting points of the NPServe device Connections The NPServe has the following connections Relay 1 30A INCOM Ethernet Micro USB DNP Port 2 DNP Port 1 Analog Inputs Analog PS MPCV Pendant Digital Inputs Power Relay 2 10A Relay 3 10A Note N Each connection can be selected via the Home w...

Page 6: ...e the icon is selected verify the INCOM compatible device is connected 1 Verify that INCOM wiring is carried out per IL TD17513 2 Verify the INCOM device is powered and active 3 Verify that NPServe has auto learned devices connected to it or has INCOM devices in the configuration uploaded Ethernet connection The Ethernet connection is for the network LAN connections The port can be used to connect...

Page 7: ...state before connection 3 Verify the Status change of the device via the Web Home page Digitial Input display see Figure 6 4 Ensure that there are 0 V between RET and AC Neutral 5 Ensure there are 120 V across an open connection Real time data Once various INCOM and DNP devices are connected all of the various data will be displayed under the Real Time Data link at the bottom of the web Home Page ...

Page 8: ...ot be changed by control 3 Press the Commit button to save the relay states to NPServe DNP SCADA Status Link Type How NPServe hooks up to DNP Master may be UDP or RS 485 Link Status Whether NPServe is responding to DNP requests Bytes Transmitted How many bytes NPServe has sent to Master since bootup or communications reconfiguration Bytes Received How many bytes NPServe has received since bootup o...

Page 9: ... level INCOM communications statistics Most counters are intended for Eaton troubleshooting but the following are end user interpretable BCH Errors Counts the number of corrupted data messages due to bad wiring mismatched addresses or other INCOM issues The second table is a per device statistics table Non zero values for any statistic indicate possible problems with the specific device or wiring ...

Page 10: ...te the Maintenance IP Configuration fields as per your network specification 2 Click Commit and the present setting will update to reflect your input Test mode Test mode turns off the normal functionality of the NPServe and gives access to low level functions Reboot Reboots the NPServe Reset to Factory Defaults Clearing the configuration from this page will do a low level format of the data storag...

Page 11: ...7 NPServe Users Guide Users Guide MN024002EN February 2017 This page is intentionally left blank T ...

Page 12: ...States Eaton com 2017 Eaton All Rights Reserved Printed in USA Publication No MN024002EN February 2017 Eaton is a registered trademark All trademarks are property of their respective owners SAFETY FOR LIFE For Eaton product information visit www eaton com ...

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