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www.eaton.com/HaloHome
HALO Home Quick Start Guide - Smart LED Motion Flood
Troubleshooting
Floodlight or motion sensor are not
powering on, or are not visible in the
app
The motion floodlight is not powered or it is out of range of your smart device:
Ensure the
light is receiving power, your Bluetooth is “ON” on your smart device, and you are
close by.
Floodlight or motion sensor are not
visible in the app, or will not pair with
the app
There are connectivity issues between the smart device and the light.
Try each of the
following solutions in this order until the issue is resolved:
- On your smart device, turn your Bluetooth off, then on again after 2 seconds;
- Close and restart the app;
- Log out of your account, and log back in;
- Delete the app. Download and reinstall it.
Factory reset required
If the above steps do not resolve the connectivity issue, a factory reset may be required:
- Using the wall switch, turn the fixture off for 3 seconds, then on for 5 seconds, repeating
this process 4 times. It may be helpful to use a timer.
- Once the factory reset is successful, your floodlight will dim down and the motion sensor
LED indicator will begin to blink. You are now ready to claim the floodlight and motion sensor
as indicated in steps 4 and 5.
