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Eaton 9PX3K3U, Installation And User Manual

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Eaton 9PX3K3U Installation And User Manual Download Page 39

Page 39

9PX3K3U_EN

ENGLISH

8. Troubleshooting

UPS overtemperature

The UPS internal temperature is 
too high or a fan has failed.
At the warning level, the UPS 
generates the alarm but remains 
in the current operating state.
If the temperature rises another 
10°C, the UPS transfers to Bypass 
mode or shuts down if Bypass is 
unusable.

If the UPS transferred to Bypass 
mode, the UPS will return to normal 
operation when the temperature drops 
5°C below the warning level.
If the condition persists, shut down 
the UPS.  
Clear vents and remove any heat 
sources. Allow the UPS to cool. 
Ensure the airflow around the UPS is 
not restricted. Restart the UPS.
If the condition continues to persist, 
contact your service representative.

LED is On.
1 beep every 3 seconds.

The UPS does not start.

The input source is not connected 
correctly.

Check the input connections.

The Remote Power Off (RPO) 
switch is active or the RPO 
connector is missing.

If the UPS Status menu displays the 
"Remote Power Off" notice, inactivate 
the RPO input.

Input bad wiring / 
Output bad wiring

Input/Output cables are not 
connected to the correct terminal 
blocks.

Connect correctly the Input/Output 
cables.

Led is On.
Beep continuous.

MBP disconnected

The HotSwap MBP is no more 
connected to the UPS.

If the HotSwap MBP is connected 
to the UPS, check that the detection 
connector is correctly plugged.

Summary of Contents for 9PX3K3U

Page 1: ...ENGLISH 9PX3K3U 9PX EBM 180 V Installation and user manual Copyright 2016 EATON All rights reserved Service and support Call your local service representative 9PX3K3U US_EN ...

Page 2: ... Certification standards Safety IEC EN 62040 1 Ed 1 2008 UL 1778 4th edition EMC IEC EN 62040 2 Ed 2 2006 FCC part 15 Class A Performance IEC EN 62040 3 Ed 2 0 2011 IEC 61000 4 2 ESD level 3 IEC 61000 4 3 Radiated field level 3 IEC 61000 4 4 EFT level 4 IEC 61000 4 5 Fast transients level 4 IEC 61000 4 6 Electromagnetic field level 3 IEC 61000 4 8 Conducted magnetic field level 4 Special symbols T...

Page 3: ...icable to equipment and remote battery supplies not having a grounded supply circuit Product safety The UPS connection instructions and operation described in the manual must be followed in the indicated order CAUTION To reduce the risk of fire the unit connects only to a circuit provided with branch circuit overcurrent protection for 30A rating for 9PX3K3U models in accordance with the National E...

Page 4: ...t low height keep the unit horizontal during unpacking Before and after the installation if the UPS remains de energized for a long period the UPS must be energized for a period of 24 hours at least once every 6 months for a normal storage tempera ture less than 25 C This charges the battery thus avoiding possible irreversible damage During the replacement of the Battery Module it is imperative to...

Page 5: ... connection 24 5 Operation 25 5 1 UPS startup and shutdown 25 5 2 Operating modes 26 5 3 Transferring the UPS between modes 26 5 4 Setting High Efficiency mode 27 5 5 Configuring Bypass settings 27 5 6 Configuring battery settings 27 5 7 Retrieving the Event log 28 5 8 Retrieving the Fault log 28 6 Communication 29 6 1 Communication ports 29 6 2 Eaton Intelligent Power Software suite 32 7 UPS main...

Page 6: ...es over 50 of recycled cardboard Sacks and bags are made of polyethylene Packing materials are recyclable and bear the appropriate identification symbol 01 PET Materials Abbreviations Number in 01 PET the symbols Polyethylene terephthalat PET 01 High density polyethylene HDPE 02 Polyvinyl chloride PVC 03 Low density polyethylene LDPE 04 Polypropylene PP 05 Polystyrene PS 06 Follow all local regula...

Page 7: ...ity of your equipment Providing outstanding performance and reliability the Eaton 9PX s unique benefits include True online double conversion technology with high power density utility frequency independence and generator compatibility ABM technology that uses advanced battery management to increase battery service life optimize recharge time and provide a warning before the end of useful battery ...

Page 8: ... 2 1 Standard installations Tower installation D W H Rack installation D H W Description Weights lb kg Dimensions inch mm D x W x H 9PX3K3U 106 48 28 4 x 17 3 x 5 1 722 x 440 x 130 9PX EBM 180V 150 68 25 4 x 17 3 x 5 1 645 x 440 x 130 ...

Page 9: ...dditional battery module 6 Connector for RPO Remote Power Off control 7 Slot for optional communication card 8 Connector for additional battery module 9 2 L6 20R outlets 10 2 L6 30R outlets 11 Input Output terminal blocks 12 Connector for HotSwap MBP detection 13 Input power cable with L6 30P plug 9PX EBM 180V Extended Battery Module 14 15 14 Connectors for battery modules to the UPS or to the oth...

Page 10: ...Relay card MBP6K208 HotSwap MBP 6000 208 9PXTFMR5 5kVATransformer 9PXPPDM1 6kVA PPDM Type 1 9PXPPDM2 6kVA PPDM Type 2 BINTSYS Battery Integration System EBMCBL180 1 8m cable 180V EBM MBP6K208 5 3 4 1 2 1 Input Output terminal blocks 2 Normal AC source switch 3 Input Output connector to the UPS 4 Manual Bypass switch 5 2 30A outlets 9PXTFMR5 1 2 3 1 L6 30P input power cable 2 18 5 20R 120V outlets ...

Page 11: ...P cable for connection to UPS output 4 L14 30R 120V 240V outlet 5 L6 30R 240V outlet 6 30A circuit breaker 7 6 5 20R 120V outlets 8 20A circuit breaker 9PXPPDM2 2 3 1 4 1 Input Output terminal blocks 2 L6 30R outlet for connection to UPS input 3 L6 30P cable for connection to UPS output 4 30A output circuit breaker 2 Presentation ...

Page 12: ...7 2 0kW 2 1kVA Efficiency 90 Escape Up Down Enter On Off button Battery mode indicator orange Bypass mode indicator orange The following table shows the indicator status and description Indicator Status Description Green On The UPS is operating normally on Online or on High Efficiency mode Orange On The UPS is on Battery mode Orange On The UPS is on Bypass mode Red On The UPS has an active alarm o...

Page 13: ... is operating normally The UPS is powering and protecting the equipment Battery mode 1 beep every 10 seconds A utility failure has occured and the UPS is on Battery mode The UPS is powering the equipment with the battery power Prepare your equipment for shutdown End of backup time 1 beep every 3 seconds The UPS is on Battery mode and the battery is running low This warning is approximate and the a...

Page 14: ...fault list Clears faults Identification Product type model Part Serial number UPS NMC firmware Com card IPv4 Com card IPv6 Com card MAC Detected accessories Register product Links to Eaton registration website 2 7 User settings The following table displays the options that can be changed by the user Submenu Available settings Default settings Local settings Language English Français Deutsch Españo...

Page 15: ...own after 5 min of back up time if load is less than threshold Disabled Sleep mode Enabled Disabled If Disabled LCD and communication will turn OFF immediately after UPS is OFF If Enabled LCD and communication stays ON 1h30 min after UPS is OFF Enabled Remote command Enabled Disabled If Enabled shutdown or restart commands from software are authorized Enabled Bypass standby Enabled Disabled Define...

Page 16: ...he cabinet Unpacking the cabinet in a low temperature environment may cause condensation to occur in and on the cabinet Do not install the cabinet until the inside and outside of the cabinet are absolutely dry hazard of electric shock The cabinet is heavy see page 41 Follow Special precautions provided on page 4 and on the carton Unpack the equipment and remove all the packing materials and shippi...

Page 17: ...instructions 9 Warranty sheet 10 Software CD ROM 11 Screwdriver If you ordered an optional Extended Battery Module EBM verify that the following additional items are included with the EBM 3 4 2 1 1 Battery power cable attached with battery detection cable 2 Stabilizer bracket 4 screws included 3 Rack kit for 19 inch enclosures 4 EBM Installation manual Discard the EBM user s guide if you are insta...

Page 18: ... the two screws to open the left side of the front panel 3 Remove the two screws to pull out the metal protection cover of the battery A ribbon cable connects the LCD control panel to the UPS Do not pull on the cable or disconnect it A small amount of arcing may occur when connecting the internal batteries This is normal and will not harm personnel Connect the cables quickly and firmly 4 Connect t...

Page 19: ...d firmly 1 Plug the EBM power cable s into the battery connector s Up to 12 EBMs may be connected to the UPS 2 Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for each cable 3 Connect the battery detection cable s to the connector of the UPS and of the EBM s 3 6 Connecting other accessories If you ordered other UPS accessories refer to specific user ...

Page 20: ...he LCD panel If you ordered other UPS accessories refer to specific user manuals to check the tower installation with the UPS To install the cabinet 1 Place the UPS on a flat stable surface in its final location 2 Always keep 150 mm of free space behind the UPS rear panel 3 If installing additional cabinets place them next to the UPS in their final location ...

Page 21: ...rews to open the left side of the front panel 3 Remove the two screws to pull out the metal protection cover of the battery A ribbon cable connects the LCD control panel to the UPS Do not pull on the cable or disconnect it 4 Pull out the plastic handle of the battery pack and slide the pack out slowly on to a flat and stable sur face Use two hands to support the battery pack Set it aside for reins...

Page 22: ...Page 22 9PX3K3U_EN Rack mounting of UPS EBM and accessory modules Follow steps 1 to 4 for module mounting on the rails 1 1 3 4 4 3 2 The rails and necessary hardware are supplied by EATON 3 Installation ...

Page 23: ... breaker 9PX3K3U D curve 30A 2 poles circuit breaker G N L2 L1 N L2 L1 to UPS Normal AC source 2 Recommended cable cross sections Terminal position Wire function Terminal wire size rating Minimum input wire size Tightening torque L1 Phase 4 16 mm2 12 6 AWG 6 mm2 10 AWG 105 C 10 mm2 8 AWG 75 C 10 lb in 1 13 Nm N L2 Neutral Phase Ground Copper wire solid or stranted 3 Installation ...

Page 24: ...ut any connection check that the upstream protection device Normal AC source is open O Off Always connect the ground wire first If you ordered a HotSwap MBP or a PPDM refer to the specific user manual to check the terminal blocks connection of the UPS with this accessory OUTPUT NORMAL AC SOURCE t t L1 L1 N L2 N L2 1 Insert the Normal AC cable through the cable gland 2 Connect the three cables to t...

Page 25: ... status from the front panel to view the active alarms Correct the alarms and restart if necessary 8 Verify that the indicator illuminates solid indicating that the UPS is operating normally and powe ring the output The UPS should be in Online mode The internal batteries charge to 90 capacity in less than 3 hours However Eaton recommends that the batteries charge for 48 hours after installation or...

Page 26: ...e In the event of a UPS overload or internal failure the UPS transfers your equipment to utility power Battery mode is not available and your equipment is not protected however the utility power continues to be passively filtered by the UPS The indicator illuminates Depending on overload conditions the UPS remains in Bypass mode for at least 5 seconds and will stay in this mode if three transfers ...

Page 27: ...or BP AC NOK and Enter to confirm If Enabled the UPS transfers to Bypass even if Bypass AC source is out of tolerance depending on output mode If Disabled the UPS output is shutdown Interrupt time This setting is displayed to define the break duration during transfer to Bypass only if transfer out of tolerance is enabled 10 ms or 20 ms can be selected 5 6 Configuring battery settings Automatic bat...

Page 28: ...the display 1 Press any button to activate the menu options then select Event log 2 Scroll through the listed events 5 8 Retrieving the Fault log To retrieve the Fault log through the display 1 Press any button to activate the menu options then select Fault log 2 Scroll through the listed faults ...

Page 29: ...otected Pin 3 not low battery Pin 4 not on Battery Pin 5 user common Pin 6 on Bypass Pin 7 low battery Pin 8 load protected Pin 9 on Battery n o contact normally open n c contact normally closed The relay output contacts must not be connected to any utility connected circuits Reinforced insulation to the utility is required The relay output contacts have a maximum rating of 250 Vac 5A 1 Connect th...

Page 30: ...SELV circuit This circuit must be separated from any hazardous voltage circuits by reinforced insulation The RPO must not be connected to any utility connected circuits Reinforced insulation to the utility is required The RPO switch must have a minimum rating of 27 Vdc and 20 mA and be a dedicated latching type switch not tied into any other circuit The RPO signal must remain active for at least 2...

Page 31: ...al load to avoid accidental load loss Connectivity Cards Connectivity cards allow the UPS to communicate in a variety of networking environments and with different types of devices The 9PX models have one available communication bay for the following connectivity cards Network MS card has SNMP and HTTP capabilities as well as monitoring through a Web browser interface connects to Ethernet network ...

Page 32: ... Eaton Intelligent Power Software suite To begin installing see the instructions accompanying the Software suite CD Eaton Software suite provides up to date graphics of UPS power and system data and power flow It also gives you a complete record of critical power events and it notifies you of important UPS or power information If there is a power outage and the 9PX UPS battery power becomes low Ea...

Page 33: ...l often have severely reduced runtimes Replace batteries at least every 4 years to keep units running at peak efficiency 7 2 Storing the equipment If you store the equipment for a long period recharge the battery every 6 months by connecting the UPS to utility power The internal batteries charge to 90 capacity in less than 3 hours However Eaton recommends that the batteries charge for 48 hours aft...

Page 34: ...placing batteries replace with the same type and number of batteries or battery packs Contact your service representative to order new batteries Proper disposal of batteries is required Refer to your local codes for disposal requirements Never dispose of batteries in a fire Batteries may explode when exposed to flame Do not open or mutilate the battery or batteries Released electrolyte is harmful ...

Page 35: ...rol panel to the UPS Do not pull on the cable or disconnect it 4 Pull out the plastic handle of the battery pack and slide the pack out slowly on to a flat and stable surface Use two hands to support the battery pack See Recycling the used equipment on page 37 for proper disposal 5 Verify that the replacement batteries have the same rating as the batteries being replaced 6 Put the new battery pack...

Page 36: ...lug the EBM cable s into the battery connector s Up to twelve EBMs may be connected to the UPS 4 Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for each cable 5 Connect the battery detection cable s to the connector of the UPS and of the EBM s Testing new batteries To test new batteries 1 Charge the batteries for 48 hours 2 Press any button to activ...

Page 37: ...he menu options Select Control then Go to Bypass 2 Check that the UPS is in Bypass mode Bypass LED should be On 3 Remove the center cover of the PPDM front panel 4 Turn the PPDM switch to the Bypass position the load is now powered directly from utility power 5 Press the button to switch Off the UPS 6 The UPS is in Standby mode and can now be disconnected To reinstall the UPS 1 Check that the UPS ...

Page 38: ...and the battery is running low This warning is approximate and the actual time to shutdown may vary significantly Depending on the UPS load and number of Extended Battery Modules EBMs the Battery Low warning may occur before the batteries reach 20 capacity LED is On 1 beep every 3 seconds No battery The batteries are disconnected Verify that all batteries are properly connected If the condition pe...

Page 39: ... Ensure the airflow around the UPS is not restricted Restart the UPS If the condition continues to persist contact your service representative LED is On 1 beep every 3 seconds The UPS does not start The input source is not connected correctly Check the input connections The Remote Power Off RPO switch is active or the RPO connector is missing If the UPS Status menu displays the Remote Power Off no...

Page 40: ...vice Model number Serial number Firmware version number Date of failure or problem Symptoms of failure or problem Customer return address and contact information If repair is required you will be given a Returned Material Authorization RMA number This number must appear on the outside of the package and on the Bill Of Lading if applicable Use the original packaging or request packaging from the He...

Page 41: ... 48 Model EBM Dimensions D x W x H mm in Weight lb kg 9PXEBM180RT 645 x 440 x 130 25 4 x 17 3 x 5 1 150 68 Table 4 Electrical input Nominal frequency 50 60Hz auto sensing Frequency range 50Hz 40 60Hz before transfer to battery 60Hz 50 70Hz before transfer to battery Bypass voltage range 20 15 of nominal value default Noise filtering MOV for normal and common mode noise Model Default input Voltage ...

Page 42: ...rload Bypass mode 100 125 no alarm 125 150 UPS shuts down after 1 minute 150 UPS shuts down after 1s Voltage waveform Sinewave Harmonic distortion 2 THDV on linear load 5 THDV on non linear load Transfer time Online mode 0 ms no break High Efficiency mode 10ms maximum due to loss of utility Power factor 1 Load crest ratio 3 to 1 Table 7 Electrical output connections Model Output connection 9PX3K3U...

Page 43: ...tery Internal batteries EBM Rack Tower configuration 9PX3K3U 180Vdc 9PXEBM180RT 180Vdc Type Sealed maintenance free valve regulated lead acid with minimum 3 year float service life at 25 C 77 F Lifetime is reduced above 30 C Monitoring Advanced monitoring for earlier failure detection and warning Battery port External three pole SBS75G Black connector on UPS for connection to EBM EBM battery cable...

Page 44: ...Care Center Customer FAQ please visit our website www eaton com Scheduling Field Service Engineer Support Scheduling of the EATON Field Service Engineers typically should be done 7 to 10 days before they are required on site If the startup of the UPS is critical to maintaining your schedule please contact EATON to insure a safe installation and start up that will maintain the EATON warranty and in...

Page 45: ... battery power Load Devices or equipment connected to the UPS output HE mode Operating mode by which the load is supplied directly by the AC source if it is within the tolerances defined by the user This mode reduces the consumption of electrical power Manual bypass Rotary switch controlled by the user used to connect the loads directly to the AC source Transfer of the load to the manual bypass en...

Page 46: ...Page 46 9PX3K3U_EN ...

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