15
Troubleshooting
The platter doesn’t turn although the unit is switched on:
•
The unit is not connected to the mains power supply (the building’s electrical system).
•
No mains power is being delivered at the socket.
•
The drive belt is not fitted properly or has slipped off.
No signal through one or both channels:
•
No signal contact from the cartridge to the internal tonearm wiring; or from that to the arm lead; or
from that to the phono box; or between that and the amplifier. This could be due to a faulty plug,
broken wire or loose solder joint in the plug/socket connection.
•
Phono input not selected at amplifier.
•
Amplifier not switched on.
•
Amplifier or speakers are defective or muted.
•
No connection to the loudspeakers.
Strong hum on phono input:
•
No ground connection from cartridge or arm or arm cable to amplifier, or ground loop.
Distorted or inconsistent sound from one or both channels:
•
Turntable is connected to wrong input of amplifier, or MM/MC switch is incorrectly set. Needle or
cantilever damaged. Wrong rpm; drive belt overstretched or dirty; platter bearing needs lubrication
or is dirty or damaged.
Service
Should you encounter a problem that you are not able to identify or alleviate despite the above
information, please contact your dealer for further advice. Only when the problem cannot be resolved
should the unit be sent to the responsible distributor in your country.
Guarantee repairs will only be effective if the unit is returned in appropriate packaging. For this reason
we recommend keeping the original packaging.
Never return a turntable without making sure that is it properly disassembled and correctly packaged in
the original packaging according to the supplied diagram. Please: Remove the feet, counterweight,
platter, cartridge and belt and pack them separately. Fit the cartridge protection cap. Insert the
transport lock for the tonearm prior to carefully packaging the turntable.
Warranty
The manufacturer accepts no responsibility for damage caused by failing to adhere to these instructions
for use and/or by transportation without the original packaging. Modification or change to any part of
the product by unauthorized persons releases the manufacturer from any liability over and above the
lawful rights of the customer.
The information above was correct at the time of going to press. The manufacturer reserves the right to make
changes to the technical specifications without prior notice as deemed necessary to uphold the ongoing process of
technical development.
E.A.T. European Audio Team is a Registered Trademark of Jozefina Lichtenegger.
This guide was produced by: E.A.T. European Audio Team. Copyright ©2018. All rights reserved.
