EasyPro Pond Products Limited Warranty
EasyPro Pond Products (“EasyPro”) warrants to the purchaser that this product ("Product") will be free
from any mechanical or material defects for a period of three years from the date of purchase. UV bulbs,
quartz sleeves, filter pads and O-rings are considered wearable items and are not covered under this
limited warranty
This warranty only covers properly installed and maintained Products sold by authorized EasyPro
Sellers who are subject to and follow EasyPro’s quality control standards. Please note that because
EasyPro is unable to control the quality of Products sold by unauthorized sellers, unless otherwise
prohibited by law, this warranty does not cover Products purchased from unauthorized sellers.
This warranty does not cover normal wear and tear, nor any deterioration suffered through overloading,
improper use, negligence, improper installation, acts of God or accident. Similarly, any modification
made by the purchaser to the Product will cause the warranty to be null and void. This warranty does
not cover any cost associated with the installation or removal of the Product subject to a warranty
claim.
All returned items will be inspected to determine cause of failure before a warranty claim is approved.
The exclusive remedies provided hereunder shall, upon EasyPro’s inspection and option, be either
repair or replacement of the Product or parts covered under this warranty.
Making a Claim: A Return Authorization (“RA”) number must first be obtained by calling EasyPro at
800-448-3873 or via email at [email protected]. It is the purchaser’s responsibility to pay the return
shipping charges. Be sure to include the RA number, original receipt (in the form of an invoice or sales
receipt), your name, your return address and your phone number inside of the package. No warranty
claims will be honored without the original receipt that shows that your purchase was made from an
Authorized EasyPro Seller. Ensure the product is properly packaged and insured for the replacement
value. Damage due to improper packaging is the responsibility of the sender.
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING MERCHANTABILITY OF FITNESS
FOR A PARTICULAR PURPOSE ARE HEREBY LIMITED IN DURATION TO THE DURATION OF THE
WARRANTY AS DESCRIBED ABOVE. Some States do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.
EasyPro shall not be held liable for any damages caused by defective components or materials of this
Product; or for loss incurred because of the interruption of service; or any consequential/incidental
damages and expenses arising from the production, sale, use or misuse of this Product. Some States
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
EasyPro shall not be held liable for any loss of fish, plants or any other livestock as a result of any
failure or defect of this Product. This warranty gives you specific legal rights, and you may also have
other rights that vary from State to State.
800-448-3873 • Grant, Michigan
www.easypro.com • [email protected]
6770 • 10/20
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