Page
21
of
27
TROUBLESHOOTING
List
of the program error messages
:
Splint probe disconnected, switch to manual mode (automatic mode cannot be activated if the
splint probe is disconnected).
Water container probe disconnected
:
automatic temperature control can no longer be activated if
the tray cable is disconnected or the temperature probe is not working
.
Battery probe
,
charging stopped
:
if the battery is out of service or disconnected from the card.
WARNING: if the device is fully discharged, the software requires the tactile screen to be calibrated
after the device is restarted using the mains. You need to press on the arrow at the top left of the
screen and then on the arrow at the bottom right. The menu screen should appear immediately.
Probl
em with the charger, unplug it
:
try with another charger if possible
WATER CIRCUIT BLOCKED
:
Check that both hoses from the water tank are not pinched, check with
another splint, check that the splint is not creased or that the patient is not pressing on the pouch or
on the hoses from the splint.
Water leak detected, please check
:
Check if there is water at the bottom of the tank by raising the
foam cover on the unit. Of course you need to remove the water tanks beforehand
.
Warning air circuit blocked or water circuit blocked
:
Splint connected incorrectly
(re
move and clip the connectors to the machine and the splint
)
o
r splint
connection blocked. Please try with another splint.
Logged splint purge
:
Faulty purge air pump
WARNING
Defective solenoid valve
:
Possible short circuit
WARNING Air circuit motor disconnected, water circuit motor disconnected
: Mot
or disconnected
WARNING
Splint purge motor disconnecte: Motor disconnected
WARNING Solenoid valve disconnected: Motor disconnected
Probl
e
m
:
the water is no longer circulating in the splint, it is not
cold any more.
Actions
to be taken
:
1. Check that there is enough water, minimum 1.5 L, and that it is being taken from the tank.
2. Check with another splint
.
3. If there is no noise, the water pump is blocked. Contact the manufacturer or your
distributor
.
Probl
em: the splint is not inflating
any more. Actions to take:
1. Start a static compression therapy treatment program. If the pressure in the splint does
not rise, try with another splint
.
2. If the test with another splint results in the same outcome, it means there is a problem
with the air pump or the air circuit. In this case, contact the manufacturer or your
distributor.
