Trouble shooting
Not ignited
No spark.
Check the electricity supply.
Badly ignited
The gas supply is closed.
The ignition plug is contaminated
with alien substance.
Noise made when
combusted and ignited
Flame goes
out when in
use.
Yellow Flame
Different gas is used.
Check the gas used.
Unstable Flame
Gas Smell
Wipe alien substance with
a dry cloth.
Gas leakage
Stop using the product and
close the middle valve. Open
the window to ventilate.
Contact our service centre by
using a phone outside.
Repairs should be performed by a licensed technician only. Improper repair
may result in considerable danger to you and others.
However, some minor problems can be resolved as follows:
The burner lid is badly assembled. Assemble the lid correctly.
The gas supply is not
completely open.
Open the gas
supply completely.
The burners are wet.
Dry the burners lids carefully.
The holes in the flame
spreader are clogged.
Clean the flame spreader.
The burner lid is badly assembled. Assemble the burner
lid correctly.
The flame supervision device is
contaminated with alien
substance.
Open the gas
supply completely.
The burner lid is badly assembled.
Assemble the lid correctly.
Clean the flame
supervision device.
Product being cooked has boiled
over and extinguished the flame.
Turn off burner knob. Wait
one minute and reignite zone.
A strong draught may have
blown the flame out.
Please turn off zone and
check cooking area for
draught such as open
windows. Wait one minute
and reignite zone
The holes in the flame
spreader are clogged.
Clean the flame spreader.
The burner lid is badly assembled. Assemble the burner
lid correctly.
Problem
Probable cause
Solution
■
If problem is not solved, please contact customer care centre.
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