WATERPROOF
What’s the waterproof rating of the earbuds?
The earbuds have an IPX7 Waterproof rating, which means they are designed to handle
rain and workout conditions. The earbuds are not designed for swimming, showering, or
exposure to pool or ocean water. Do not wear the earbuds in a sauna or steam room.
Is the charging case waterproof?
No, the case is not waterproof. Wipe the earbuds dry with a dry, lint-free cloth after
workouts, heavy sweating, or getting splashed with water. Ensure the earbuds are
completely dry before placing them in the charging case.
CHARGING
Does EarFun Air Pro support wireless charging?
No.
What should I do if the an earbud doesn't charge?
Please kindly take both earbuds out of the case and put them back in one by one.
First, please confirm whether the case LED flash in white when you put the earbud in the
charging case separately.
If there is no light, it might be a charging problem.
1. we kindly suggest you use the thin cotton swabs to gently clean out the metal-like
contacts at the bottom of the charging case from dust or wax.
2. and then please press both earbuds with forces to eliminate loose contact with the case
and keep them in ready place for a couple of times.
Then please kindly see if there is a white light on the case when you place earbuds back
again.
After that, if it's working, please reset it again.
Note:
Please dry the earbuds before you put them back into the charging case. Sweat or
water on the earbuds might cause a short circuit and damage the product during charging.
What should I do if the charging case doesn't charge?
Please use another charging cable and Adapter to locate the problem is due to damage to
the charging case or the charger.
If the solution above still can't solve the problem, please contact our
for warranty cover.
