4810 Clover Road • Greensboro, NC 27450 • 1-800-336-2776 • www.eagleequip.com • © Eagle Equipment 2017.12 • page 4
If there are concealed damages after the carrier has departed (something you hadn’t noted on your
initial inspection), this should be reported to the freight company within three days of delivery in
order to preserve your right to file a claim. It is the customer’s responsibility to file damage claims
against the freight company. STE customer care team is here to assist with the claim if we are
contacted within the 3-day window.
Shortages: Should you discover any shortages/missing parts, we ask that they be reported to STE’s
customer service within 3 days of delivery.
Installation
STE has a nationwide network of independent installers that we can recommend for your Equipment
or Paint Booth. These installers do not work for STE. Please call 1-800-336-2776 to find an installer
in your area. The contract you enter into with the independent installer is outside the relationship
you have with STE and we are not responsible for issues or damages that you may incur with the
independent installer.
Warranty
Eagle Equipment is warranted to be free of defects in material and/or workmanship for a period not
exceeding one year. Eagle will replace parts only, under this warranty if in Eagle’s view there is a defect
in material or workmanship. The end user will be responsible to pay shipping of suspected product
to the distributor from which they bought the product. The original distributor will arrange for all
warranty parts and will pay return shipping, if the product proves to be defective.
This warranty does not cover normal wear, abuse, misuse, shipping damage or damage from lack
of required maintenance. This warranty is exclusive and in lieu of all other warranties, expressed
or implied. Under no circumstances will Eagle Equipment be liable for consequential or incidental
damages. Model and serial numbers must be provided with original proof of purchase, confirming date
sold, to original end user, before any claim under this warranty will be considered by Eagle Equipment.
To view more details on our Terms of Sale, please visit www.eagleequip.com.
Exclusions:
This warranty will not apply to any machine:
Which has not been operated or maintained according to specifications
Which has been abused, misused, altered, or improperly maintained
Which has been improperly installed or assembled
Other limitations:
This warranty does not cover:
Parts needed for normal maintenance
Wear parts, which include but are not limited to: cables, hoses, slider blocks, chains and rubber pads
On-site labor
